Support Board
Date/Time: Fri, 17 Jan 2025 07:20:29 +0000
Error opening and reading data folder when replaying charts
View Count: 824
[2017-12-14 06:14:48] |
User565910 - Posts: 5 |
Hi there, When I use chart replay function, it's unable to read the file and the following message pops up "Error opening and reading chart data file". This problem has only started to happen since I updated to the new version. When using the replay function, I'm disconnected and in Sim Mode. I've gone through and checked that I'm not using too much tick data and I only have one market open. Is there a way to fix this? Thanks. |
[2017-12-14 07:05:08] |
Sierra Chart Engineering - Posts: 104368 |
Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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