Support Board
Date/Time: Fri, 17 Jan 2025 07:14:30 +0000
Only historical data, although cme is activated
View Count: 1126
| [2017-12-13 06:25:52] |
| equinox - Posts: 11 |
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I have two issues that may be related: 1) I have to disconnect and reconnect to receive updated data (SC Data package) 2) When updating, it says "Exchange not authorized", although on my account page, it says that full CME is activated I may have overlooked an obvious thing somewhere, my apologies in advance. |
| [2017-12-13 06:42:33] |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-12-13 07:51:04] |
| equinox - Posts: 11 |
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It is working now, thank you for the pointer. I think the issue was that the brokerages specified in SC and my SC user account did not match. |
| [2017-12-13 08:33:33] |
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For future reference and in case you need them here are the instructions for this: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices (Integration with Trading Services) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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