Support Board
Date/Time: Sun, 24 Nov 2024 04:28:14 +0000
"Find Symbol" isn't working
View Count: 1557
[2013-09-17 04:30:10] |
User48100 - Posts: 6 |
When I use the "Find Symbol" option to bring up the Dome and Charts, it only works for some of them. I had no problems setting up my Gold charts, but the Euro (currency futures) isn't working. I bring up the big list on the "Find Symbol" and I find the Euro with no problems. The problem comes when I click on it and try to set up an intraday chart and trading dome. The charting area turns black with no chart, and the message log sends me this message: Symbol Error: 6E.CME_20131200_6EZ3.CME_Fo is improperly formatted. Symbols for CTS T4 must be in the format <Exchange>-<Contract>-<Market>. | 2013-09-17 04:24:42 I would think that the "Find Symbol" selection would have it set up properly as it did with Gold. I've tried typing it in myself with the required format, but I must be doing it wrong because it still won't come up. These are the CME Foreign Exchange Futures (if that makes any difference). |
[2013-09-17 05:28:42] |
Sierra Chart Engineering - Posts: 104368 |
Go to Global Settings >> Symbol Settings >> Full Reset. Wait for the Symbols list to fill back up and then press OK.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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