Support Board
Date/Time: Fri, 17 Jan 2025 06:04:05 +0000
missing trade data
View Count: 976
| [2017-12-07 17:07:47] |
| User98657 - Posts: 329 |
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While working on some charts this morning i placed a trade on the ES (Z7) in sim. I could see the trade on my chart, i could see it when i select Show Order Fills and i could see it in the Trade Log. I then encountered an error that you have attributed to a microsoft Windows 10 issue (Unhandled exception in c_Chart....). I exited and restarted SC and that ES Trade is gone. i have other trades in the RTY and NQ (both Dec) that do appear in the trade log, but this ES trade is gone. Can you tell me if i can get the record back or why it may be gone now? |
| [2017-12-07 18:32:58] |
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Refer to this section here about this: Trade Activity Log: Missing Order Fills from Trade Activity Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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