Support Board
Date/Time: Fri, 17 Jan 2025 05:47:00 +0000
Account not specified error coming up when placing orders with interactive brokers
View Count: 928
| [2017-12-06 17:25:51] |
| User276793 - Posts: 55 |
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(in Canada) I have a margin account and a TFSA account with interactive brokers. When I place an order on futures using Sierra I get the error account not specified. Is there a way to specified the account I with to place trades in? thanks |
| [2017-12-06 18:16:49] |
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There should never be a case where the Trade Account is not specified with an order to Trader Workstation. Make sure the correct Trade Account is selected on the Trade Window for the chart: http://www.sierrachart.com/index.php?page=doc/TradeWindow.html#SelectingTradeAccount If you still have a problem follow the instructions here to provide the current TWS log file to Interactive Brokers support so they can see what the problem is: http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#ProvidingTWSLogFiles Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-12-06 18:39:53] |
| User276793 - Posts: 55 |
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Ahh i see it now. thank you for the help, problem solved!
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| [2017-12-06 18:58:06] |
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OK that is good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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