Support Board
Date/Time: Thu, 16 Jan 2025 23:48:29 +0000
data connection disconnecting frequently
View Count: 1148
| [2017-12-04 18:38:57] |
| jonno - Posts: 13 |
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Hi Not causing a major issue but the SC (fxcm and all)data feed is frequently disconnecting and filling the error log. Is there a known issue at the moment. Regards John |
| [2017-12-04 19:11:41] |
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No, there is no problem at the moment. If there is an ongoing issue we can look at the Message Log. See if the problem clears up tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-12-05 08:58:34] |
| jonno - Posts: 13 |
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Hi It has been doing this for a few day now and still flagging up a error today. Attached is a clip of the log. Regards John |
log.PNG| [2017-12-05 09:30:12] |
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What you are experiencing is an error setting the system Date-Time. Refer to: Global Settings Menu: Set System Date-Time from Server (Global Settings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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