Support Board
Date/Time: Thu, 16 Jan 2025 23:49:04 +0000
Rithmic Trading data disconnect message through Sierra Chart
View Count: 844
| [2017-11-30 22:03:14] |
| User709718 - Posts: 5 |
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HI, At Sierra Chart Message Log time stamp beginning 15:50:44 today (2017-11-30) I received the message "Rithmic Trading System Trading Connection Broken" and connection to external service has been lost and reconnection to the server will be made in 2 seconds. Then at 15:50:49 "Connect event error" due to "target machine actively refused it." Please let me know if, from the SIerra Chart functionality, something must be done or better coordinated with Rithmic. I have also put in a service investigation with my brokerage and Rithmic. I have read that Sierra Chart programmers recommend against using Rithmic in unison with Sierra Chart software. I must pay for usage of Rithmic as my trading execution platform and gives me data feed included (most reliable and lowest latency I have experienced from a couple years ago). Do you still suggest there is a connectivity and data flow inefficiency using Sierra Chart and Rithmic data feed? Thank you |
| [2017-12-01 05:45:45] |
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Really with a problem like this there is nothing we can do better on our side. Who is your futures broker? For a good quality data feed you can also use the Sierra Chart Exchange Data Feed with any supported trading service: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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