Support Board
Date/Time: Thu, 16 Jan 2025 22:10:43 +0000
symbol very slow to load
View Count: 1059
| [2017-11-30 11:56:25] |
| User620704 - Posts: 20 |
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All of my symbols load ok except one (BTC_USD_QUARTER-OKCOIN). Is it just something about the data from the exchange or is there a setting that could fix it? It can take as long as and hour to load.
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| [2017-11-30 18:22:35] |
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What are the Global Settings >> Data/Trade Service Settings >> Maximum Historical Intraday Days to Download settings set to? There are two settings.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-30 20:53:50] |
| User620704 - Posts: 20 |
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186/186
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| [2017-11-30 21:29:18] |
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OK therefore there should definitely be no problems with this. This is our result: HD Request # 4 | Received 10345396 records from 2016-10-26 14:24:22 to 2017-11-30 13:25:15 (400.0 days) and wrote 10345370 records for BTC_USD-QUARTER-OKCOIN | 2017-11-30 13:25:26
HD Request # 4 | Completion time: 1m 4s | 2017-11-30 13:25:26 Therefore the relevant information will be here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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