Support Board
Date/Time: Thu, 16 Jan 2025 22:06:49 +0000
Bid - ask data not coming through
View Count: 991
| [2017-11-29 16:41:22] |
| User466220 - Posts: 43 |
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Now the charts are working, but Bid/Ask data not coming through.
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| [2017-11-29 17:01:51] |
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Tell us one of the symbols this happens with. And just one of the symbols
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-29 17:28:36] |
| User466220 - Posts: 43 |
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Fucking all of them!!!!!
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| [2017-11-29 17:33:22] |
| User466220 - Posts: 43 |
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I have a screen print, but your FUCKED UP system won't let me send it. I can't even hit a bid because your FUCKED UP system thinks the bid is from 3 hours ago.
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Private File Attachment Deleted. |
| [2017-11-29 18:39:03] |
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system won't let me send it. This does not make sense. There has been no problems at all with the Sierra Chart web server which you can use to upload chart images. Here is the documentation for that:https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Also, the data provider Barchart has resolved the bid and ask data issue for US equities. We assume sometime in the last hour or so. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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