Support Board
Date/Time: Thu, 16 Jan 2025 21:57:04 +0000
SC Real Time Data
View Count: 1069
| [2017-11-29 15:14:52] |
| User94740 - Posts: 333 |
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is locking up today for the second time. Has happened before, but today is extreme. Now the third time.
Date Time Of Last Edit: 2017-11-29 15:15:54
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| [2017-11-29 15:37:15] |
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This is due to a network connectivity problem that our data provider is having.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-29 15:42:17] |
| Marmany - Posts: 307 |
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Seems there is still an issue in the prices are coming through but time axis is not scrolling - it remains static at the time which my charts were re-loaded after a complete re-boot to try correcting. v 1652 Sierra data feed. CME, Nymex & ETF all affected. Nothing changed at my side since data OK yesterday |
| [2017-11-29 15:50:06] |
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There is still some network connectivity issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-29 16:10:23] |
| Luke - Posts: 142 |
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Having the same problem. Data first freezing several times, now can not connect at all.
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| [2017-11-29 16:38:11] |
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There are still some intermittent problems we are seeing. This is due to network connectivity issues our data provider is having.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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