Support Board
Date/Time: Fri, 17 Jan 2025 20:34:20 +0000
Time based studies delay painting on Flex Renko 5-4-1 charts.
View Count: 2387
| [2017-11-29 15:07:16] |
| User360283 - Posts: 506 |
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Using a Flex Renko 5-4-1 chart and and study Hig/Low for Time Period set to NY open and close (0930 - 1600). The study does not print for several bars and then repaints to align with the correct time. How to fix this? Thanks |
| [2017-12-03 13:47:17] |
| User360283 - Posts: 506 |
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It seems that all time-based studies including Time Lines have the same problem.
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| [2017-12-04 09:39:14] |
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We really need to get this particular chart you are using in order to test this. Follow the instructions here: Support Board Posting Information: Providing Chartbook with Only a Single Chart Also tell us the time zone you have Sierra Chart set to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-04 09:39:35
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| [2017-12-04 12:23:07] |
| User360283 - Posts: 506 |
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Chart is included. I suspect that the problem might have something to do with the difference between "chart bar time" and "real time". Possibly the time sensitive studies in Renko and other non-time-based charts are not using the "real time" clock? Thanks |
 541Time.Cht - Attached On 2017-12-04 12:16:38 UTC - Size: 187.96 KB - 497 views |
| [2017-12-04 14:20:44] |
| User360283 - Posts: 506 |
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Watching the chart carefully this morning. The study NY Range (High Low for Time Period) is set to print at 0900 but does not print until 0916. It then repaints back to the 0900 position.
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| [2017-12-06 11:09:15] |
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We need to get a Chartbook containing one single study. This is just too complicated for us to get involved with. There are numerous studies on that chart. We have absolutely no idea what to look for. We simply will not get involved in this unless it is simplified down to one single study. The documentation did explain this. If you are not following the documentation we cannot get involved in this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-06 11:36:40
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| [2017-12-06 11:36:52] |
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Most likely the problem is related to study calculation order which is documented here: Chart Studies: Study Calculation Precedence And Related Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-12-06 14:14:15] |
| User360283 - Posts: 506 |
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I have enclosed the 5-4-1 Renko chart. there are only 3 studies: High Low for Time Period, High Low for Time Period Extended, and the Real Time Clock. The time-based studies are both set to trigger at 0900 thru 1600. The current real time is later than 0900 and the studies have not printed. It seems the problem is the studies are not using the real time clock. Help Thanks |
| forSierra.Cht - Attached On 2017-12-06 14:09:01 UTC - Size: 61.62 KB - 562 views Attachment Deleted. |
| [2017-12-06 19:31:32] |
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Actually we think we understand the reason for the problem now. Update Sierra Chart to the very latest prerelease: Software Download: Fast Update That should resolve it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-06 19:31:47
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| [2017-12-26 12:25:12] |
| User360283 - Posts: 506 |
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It seems that the problem has appeared again on the Renko charts. Thanks |
| [2017-12-26 16:47:22] |
| Bedhog - Posts: 179 |
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Good Morning Team, I updated my SC today to 1674 from some prior release. I have algos written around Flex Renko bars and I don't understand what has changed. I see there is a locked thread... have you completely closed this issue? Can anyone point me in the right direction regarding the changes to the Flex Renko bars? Some of them are painting correctly after setting "New reversal bar when reversal amount met"... however of my algos have stopped triggering. Having a slight panic attack so any assistance is appreciated. |
| [2017-12-26 23:41:37] |
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In response to post #10, we have done all we can with this. To make sure you have the latest changes, follow the instructions here to update: Software Download: Fast Update But there still could potentially be a problem if there is more than 1000 trades in a single second. Locate the time in the chart where you had a problem and tell us that time, the time zone and tell us the symbol. We must have all of these details and have them precisely. The other thing that could be relevant is what is what is documented in this section here: Chart Studies: Study Calculation Precedence And Related Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-26 23:43:03
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| [2017-12-26 23:44:36] |
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In response to post #11, here is the relevant documentation to understand about the current Renko bars: Renko Bar Charts: Introduction Renko Bar Charts: Renko New Bar Mode Renko Bar Charts: Filling of Price Gaps with Renko Bars Renko Bar Charts: Renko Open, High, Low, Close Values Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-01 15:06:39] |
| zippyzip - Posts: 293 |
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you traders need a lesson in ghost bars lol , renkos are death to retail traders
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| [2018-01-01 20:58:53] |
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By ghost bars you probably mean Renko bars which are automatically inserted where there is no trading activity. Those gaps can be shown in Sierra Chart and no additional bars will be inserted. Refer to: Renko Bar Charts: Filling of Price Gaps with Renko Bars Although they will be filled in on reversals. We still have to work out that particular detail for reversals. We have had some trouble with it with Flex Renko bars under certain conditions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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