Support Board
Date/Time: Thu, 16 Jan 2025 22:02:39 +0000
TICK and AD not working !!!
View Count: 1025
| [2017-11-29 15:07:09] |
| AKR - Posts: 523 |
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xxx
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| [2017-11-29 15:38:24] |
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This has been resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-29 15:40:58] |
| Cyberdogk9 - Posts: 27 |
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No it wasn't resolved! that was just completely epic fail, guys. At lest fix it today. How is that even possible. |
| [2017-11-29 15:57:13] |
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Why do you say it is not resolved? We do not observe any problem with the Sierra Chart provided market statistics at this time. Also this is due to an issue which is totally outside of our control. Our data provider is having some network connectivity issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-29 16:04:53] |
| Cyberdogk9 - Posts: 27 |
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You fixed it only on nyse data, nasdaq data still dead.
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| [2017-11-29 16:34:30] |
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Yes we can see that. We are looking into this. Also we did not do anything to fix the market statistics data issue. It was resolved by our data provider.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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