Support Board
Date/Time: Thu, 16 Jan 2025 21:53:12 +0000
Charts saying "download failed" when access on Parallels for Mac
View Count: 1005
| [2017-11-29 07:25:17] |
| User619 - Posts: 6 |
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I downloaded parallels so I can run Windows on my Macbook, no issues, download sierra chart, no issues. I even clicked on my chart that I trade with daily on my windows desktop and all my market tabs opened up on the Mac Parallels. Unfortunately I'm getting all blank black screens that say download failed when I open it up. (See screen shot). Any idea why it's doing this and how to fix it? I had to get Parallels so I can still trade on my Macbook when I am traveling in December. If anyone can walk me through this it would be very helpful. Attached image of what I am seeing right now. Nicholas |
 Screen Shot 2017-11-29 at 1.14.16 AM.png / V - Attached On 2017-11-29 07:23:22 UTC - Size: 170.61 KB - 329 views |
| [2017-11-29 08:06:12] |
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It is clear based upon the symbols of the charts, that you intend to use the Rithmic trading platform service. Therefore, you need to follow the set up instructions here for that: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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