Support Board
Date/Time: Thu, 16 Jan 2025 19:50:24 +0000
data feed not in real time?
View Count: 753
| [2017-11-23 15:43:57] |
| Ryan Kane - Posts: 9 |
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I subscribe to 'U.S. Equities Professional (NYSE, NASDAQ, AMEX)' but my indicators do not act in real time. I have to refresh the data feed whenever I want an updated view. This has been happening for a while, I am not referring to today. Do you know why this happens?
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| [2017-11-23 19:38:18] |
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Since this involves the US equities professional exchanges, we need to test this from our side. We are going to do this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-24 03:13:31] |
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You should have let us know about this as soon as you encountered the problem. There was an additional setting which was needed on our server to provide the real-time data for these professional exchanges. This is now done. You will get real-time data effective tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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