Support Board
Date/Time: Thu, 16 Jan 2025 20:03:25 +0000
New Renko Bar won't Form v1648
View Count: 960
| [2017-11-22 13:53:41] |
| Xfanman1 - Posts: 320 |
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Good Morning SC Support, I logged into the platform this morning and updated to v1648 from Pre-Release 1647. I didn't change any Renko Bar settings this morning and was greeted with the first GC chart below. The opening bar at midnight hasn't changed. This same behavior is happening on my RTY charts. My other charts with the same Renko settings are behaving normally. I rolled back to v1621 and now the GC and RTY charts are as expected. A trading friend of mine using v1647 is experiencing the same issue (I'll confirm he didn't update to 1648 this morning) EDIT additional information ---> I tried different Renko settings and turning OFF New Bar at Session Start corrects the issue. in v1648. Hope this helps. Thanks much...Scott Date Time Of Last Edit: 2017-11-22 14:19:07
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 GC Single Bar.PNG / V - Attached On 2017-11-22 13:50:25 UTC - Size: 104.81 KB - 281 views GC v1621.PNG / V - Attached On 2017-11-22 13:50:33 UTC - Size: 108.92 KB - 283 views |
| [2017-11-22 15:17:25] |
| User264623 - Posts: 28 |
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Same issue here as well. Finding in some conditions, 1 renko bar forms at session start and doesn't advance to the next bar. Turning off the "New Bar at Session Start" allowed the renko bars to develop normally. Some conditions/charts it okay on, and others it has an issue with the setting: "New Bar at Session Start" in the chart settings. Running v1647.
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| [2017-11-22 16:48:41] |
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We are looking into this now. Just give us about an hour or two to get it resolved. We are familiar with this type of issue and we thought this kind of issue was resolved but apparently there is some scenario where it still occurs. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-22 16:50:12
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| [2017-11-22 17:18:52] |
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This is now resolved. A new release 1649 will be out in about 10 minutes. This kind of issue is understood, but there was a small problem which apparently arose at some point with the Renko development where changing the direction of the first bar of the day was not being allowed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-22 17:19:12
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| [2017-11-22 17:37:18] |
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Update following these instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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