Support Board
Date/Time: Thu, 16 Jan 2025 19:45:12 +0000
CQG
View Count: 1099
| [2017-11-21 15:01:18] |
| User225658 - Posts: 5 |
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Dear Sir/Madam, I am not getting any number bars data on May 2018 and July 2018 soybeans, wheat and corn. I am using SierraPackage 5 on CQG. Could you please let me know when those contracts will be added to SierraChart? Best regards, Nadya |
| [2017-11-21 17:43:09] |
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Provide an image of just one of the charts, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-22 12:18:41] |
| User225658 - Posts: 5 |
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Dear Sir/Madam, I am not getting any number bars data on May 2018 and July 2018 soybeans, wheat and corn. I am using SierraPackage 5 on CQG. Could you please let me know when those contracts will be added to SierraChart? Best regards, Nadya http://www.sierrachart.com/image.php?Image=1511353105877.png |
| [2017-11-22 18:03:18] |
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Update Sierra Chart to the current version following these instructions here: Software Download: Fast Update Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-24 13:42:45] |
| User225658 - Posts: 5 |
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Dear Sir/Madam, I followed your instructions but failed: intraday stock quotes of futures are not displayed for wheat, corn, soybeans (with expiration dates May 2018, July 2018). My Sierra Chart Versin is 1649. My actions are: FS--CORN FUTURES (F.US.ZCE)--May 2018 (F.US.ZCEK18)--OPEN INTRADAY CHART--DOWNLOAD FAILED |
| [2017-11-24 20:38:19] |
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We apologize for this. These contracts are now listed and historical intraday data is now available for them. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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