Support Board
Date/Time: Sun, 24 Nov 2024 04:27:10 +0000
Share CFDs, work only in Trade Simulation Mode
View Count: 1563
| [2013-09-13 16:28:08] |
| User56694 - Posts: 6 |
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Broker is Interactive Brokers (data feed from IB) Index CFDs can be traded from within SC, but I can`t trade stock CFDs from within SC. When the simmulation mode is on all goes perfectly well, but when the simmulion mode is off it doesn`t work. For example: When I place an order with attached orders the main order appears at the order price in the chart S/L mt (PRICE) /ORER SENT/ 0 (QUANTITY)X, then I can change and delete the childorders, but I can`t change or delete the main order. When I try to delete the order it changes from ORDER SENT/0 to PENDING CANCEL/0 and after a while, approximately two minutes, the order disapears/canceled. The same information is shown in the Orders and Position Window. When I place an order it appears in the chart ORDER SENT and I don`t delete the order, then after a while 2-3 minutes the order will disappeare/canceled. In The Order and Position Window appears "order sent" and 2x "pending child", and when the order disappares from the chart window, it shows 3x canceled in the Order and Position Window. I tried alternativ symbols for the CFD format as suggested in the support forum for example AAPn instead of AAPL but it doesn`t work and I downloaded yesterday the latest version, the prerelease version SC. It would be fine, if you could help me with this issue. Thanks in advance. |
| [2013-09-13 19:08:24] |
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Let us know one of the complete symbols you are using and then we will test it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-16 10:52:11] |
| User56694 - Posts: 6 |
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Hello support, the complete symbol is AAPL-BAAVG. |
| [2013-09-16 23:01:09] |
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This is not a CFD symbol. It is a normal stock symbol with a data recording suffix. Please see: http://www.sierrachart.com/index.php?l=doc/doc_RecordingModes.php What you need to do is set the Trade and Current Quote Symbol/Alternate Real-Time Update Symbol to AAPL in Chart >> Chart Settings. This should resolve the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-16 23:02:05
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