Support Board
Date/Time: Thu, 16 Jan 2025 19:17:15 +0000
no data on trial
View Count: 1535
| [2017-11-17 18:09:46] |
| User676471 - Posts: 6 |
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iv sent the 5.00 and activated the trial but the the only data i get is when it updates the historical data.What else is required?thank you
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| [2017-11-17 18:53:17] |
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What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on. If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-17 20:15:46] |
| User676471 - Posts: 6 |
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I just need the es nq and sp. thank you.
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| [2017-11-17 21:08:49] |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-17 22:05:36] |
| User676471 - Posts: 6 |
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I thought I checked "no brokerage acct"thank you.
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| [2017-11-19 07:37:36] |
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We have activated the 5 USD trial for your account, you now need to complete the agreement linked here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Agreements Let us know when that is done, and we will enable the needed exchange. Sierra Chart Support |
| [2017-11-19 22:42:56] |
| User676471 - Posts: 6 |
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they say I have to pay 35.00 more.forget it!
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| [2017-11-19 22:59:16] |
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After the 5 USD trial, the data feed is 25-35 USD per month plus the CME Globex exchange fee is 42 USD per month. All of this is clearly documented.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-19 22:59:40
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| [2017-11-20 23:07:29] |
| User676471 - Posts: 6 |
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after the trial yes, but they want the money before the trial! Thank you.
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| [2017-11-20 23:09:57] |
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This is not the case. At this point, we just need you to complete the agreement. You do not have to pay anything further. If you would like to proceed let us know and we will go through the process again to allow the agreement to be completed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-21 20:22:57] |
| User676471 - Posts: 6 |
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I COMPLETED THE AGREEMENT. THank you
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| [2017-11-21 20:54:46] |
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The exchange is activated: Activated 'CME, Globex only (For users without a trading account)' on account #1 on the Barchart system.
You can open the ES and NQ charts through File >> Find Symbol >> Futures-Indices. We do not think you want the SP futures because that is hardly traded anymore and the exchange fee is higher. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-21 20:54:52
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| [2017-11-21 21:29:34] |
| User676471 - Posts: 6 |
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Its activated! Thank You.
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