Support Board
Date/Time: Thu, 16 Jan 2025 16:45:43 +0000
Issue Loading Historical Data
View Count: 1039
| [2017-11-14 21:49:12] |
| User37014 - Posts: 8 |
|
I updated from version 1590 to version 1641 yesterday, and I have a problem with filling in historical data since the last time the application was running. The missing data is from 02:15 (NYT) until 14:00, and is across all futures instruments. All historical data prior to this period is loading fine. I connect to CQG via AMP for realtime data. I tried to "Delete and Download Data" on the chart for the instrument - but failed. The Message Log is below. It appears that the line "HD Request # 2 Error downloading historical data for F.US.EPZ17. Historical data login error: data files folder not set for service code: cqgfix..." etc may be the problem. I checked Global Settings and the data files folder hasn't changed - it's still "C:\SierraChart\Data\" Many thanks for your help. Here's the Message Log: Reading Internal Order ID file. | 2017-11-14 16:08:38 Reading Trade Orders file. | 2017-11-14 16:08:38 Reading Trade Positions file. | 2017-11-14 16:08:38 Error binding to UDP port 22903. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. | 2017-11-14 16:08:38 Software version: 1641 | 2017-11-14 16:08:38 Enabled for: Advanced Features. | 2017-11-14 16:08:38 Enabled for: Sierra Chart Historical Data Service. | 2017-11-14 16:08:38 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-11-14 16:08:38 Current selected Data/Trading service: CQG FIX Trading | 2017-11-14 16:08:38 Chart Update Interval: 500 | 2017-11-14 16:08:38 Data/Trade Service Settings automatically set. | 2017-11-14 16:08:38 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-11-14 16:08:38 2017-11-14 16:08:44 Local computer time | 2017-11-14 16:08:38 2017-11-14 21:08:44 Local computer time in UTC | 2017-11-14 16:08:38 2017-11-14 16:08:44 Local computer time in SC Time Zone | 2017-11-14 16:08:38 2017-11-14 21:08:44 Server time in UTC | 2017-11-14 16:08:38 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-11-14 16:08:38 Program path: C:\SierraChart\ | 2017-11-14 16:08:38 Data Files path: C:\SierraChart\Data\ | 2017-11-14 16:08:38 OS Version Number: 6.3 | 2017-11-14 16:08:38 Locale Setting: C | 2017-11-14 16:08:38 Checking for new symbol settings for service code cqg | 2017-11-14 16:08:38 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-11-14 16:08:38 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-11-14 16:08:38 Symbol settings are up-to-date for cqg | 2017-11-14 16:08:45 Received 5 login tokens. | 2017-11-14 16:08:45 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-11-14 16:08:46 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-11-14 16:08:46 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-11-14 16:08:50 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2017-11-14 16:08:50 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-11-14 16:08:50 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-14 16:08:50 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-11-14 16:08:50 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2017-11-14 16:08:50 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2017-11-14 16:08:50 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2017-11-14 16:08:50 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-14 16:08:50 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2017-11-14 16:08:50 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-11-14 16:08:52 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2017-11-14 16:08:52 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-11-14 16:08:52 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-14 16:08:52 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-11-14 16:08:52 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-14 16:08:55 CQG FIX socket (6) | Creating socket. Using TLS 1.2. | 2017-11-14 16:08:55 CQG FIX socket (6) | Connecting to IP: 208.48.16.214. | 2017-11-14 16:08:55 CQG FIX: Sending the Logon message. | 2017-11-14 16:08:55 CQG FIX Trading | Connected to trading server. | 2017-11-14 16:08:56 CQG FIX Trading | Connecting to server api.cqg.com | 2017-11-14 16:08:56 CQG WebSocket | Connecting to WebSocket server. | 2017-11-14 16:08:56 CQG FIX | FCM name: AMP | 2017-11-14 16:08:56 CQG WebSocket socket (7) | Creating socket. Using TLS 1.2. | 2017-11-14 16:08:56 CQG WebSocket socket (7) | Connecting to IP: 208.48.16.35. | 2017-11-14 16:08:56 CQG WebSocket | Opening WebSocket. | 2017-11-14 16:08:56 CQG WebSocket | Sending WebSocket handshake. | 2017-11-14 16:08:56 CQG WebSocket | Received WebSocket handshake acknowledgment. | 2017-11-14 16:08:57 CQG WebSocket | Web socket state is now open. | 2017-11-14 16:08:57 CQG FIX Trading | WebSocket connected. | 2017-11-14 16:08:57 CQG FIX Trading | Sending market data logon message. | 2017-11-14 16:08:57 CQG FIX Trading | Logon successful. Session Token = GHBHKjq8XrO96AzQggGki4pl8NotfjDZ/ZCr7ppEFC83lP9LmAEAa9KvXI/Ch4/RYF27UiJa7nU | 2017-11-14 16:08:57 CQG FIX Trading | Connected to data and trading server. | 2017-11-14 16:08:57 F.US.EPZ17 #2 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 5 Min #4 | Reloading chart. | 2017-11-14 16:09:07 F.US.CLEZ17 #5 | Reloading chart. | 2017-11-14 16:09:07 F.US.ENQZ17 [C] 60 Min #8 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 15 Min #9 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 60 Min #10 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 1 Day #1 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 30 Min #15 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [CV] 5 Min #16 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 15000 Trades #11 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [CV] 10 Sec #19 | Reloading chart. | 2017-11-14 16:09:07 F.US.ENQZ17 [CV] 10 Sec #21 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [CV] 30 Min #22 | Reloading chart. | 2017-11-14 16:09:07 NISS-SP [R] 5 Min #7 | Reloading chart. | 2017-11-14 16:09:07 F.US.ENQZ17 [C] 1200 Trades #14 | Reloading chart. | 2017-11-14 16:09:07 F.US.ENQZ17 5 Min #17 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 60 Min #3 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 3000 Trades #6 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 1 Min #12 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 5 Min #13 | Reloading chart. | 2017-11-14 16:09:07 F.US.EPZ17 [C] 15 Min #18 | Reloading chart. | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.EPZ17. ID: 1 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.EPZ17. ID: 596625 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.EPZ17. ID: 1 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.ENQZ17. ID: 2 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.ENQZ17. ID: 596626 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.ENQZ17. ID: 2 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.YMZ17. ID: 3 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.YMZ17. ID: 596627 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.YMZ17. ID: 3 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.RTYZ17. ID: 4 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.RTYZ17. ID: 596628 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.RTYZ17. ID: 4 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.TYAZ17. ID: 5 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.TYAZ17. ID: 596629 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.TYAZ17. ID: 5 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.USAZ17. ID: 6 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.USAZ17. ID: 596630 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.USAZ17. ID: 6 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.CLEZ17. ID: 7 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.CLEZ17. ID: 596631 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.CLEZ17. ID: 7 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.CLEF18. ID: 8 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.CLEF18. ID: 596632 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.CLEF18. ID: 8 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.GCEZ17. ID: 9 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.GCEZ17. ID: 596633 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.GCEZ17. ID: 9 | 2017-11-14 16:09:07 SC DTC Data with Market Depth | Starting real-time market data updates for: USDX. ID: 10 | 2017-11-14 16:09:07 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 443 | 2017-11-14 16:09:07 DTC Client socket (8) | Creating socket. | 2017-11-14 16:09:07 DTC Client socket (8) | Connecting to IP: 192.81.56.146. | 2017-11-14 16:09:07 SC DTC Data with Market Depth | Requesting security definition data for: USDX. ID: 10 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.EU6Z17. ID: 11 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.EU6Z17. ID: 596634 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.EU6Z17. ID: 11 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.BP6Z17. ID: 12 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.BP6Z17. ID: 596635 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.BP6Z17. ID: 12 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.JY6Z17. ID: 13 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.JY6Z17. ID: 596636 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.JY6Z17. ID: 13 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.DA6Z17. ID: 14 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.DA6Z17. ID: 596637 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.DA6Z17. ID: 14 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.CA6Z17. ID: 15 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.CA6Z17. ID: 596638 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.CA6Z17. ID: 15 | 2017-11-14 16:09:07 CQG FIX Trading | Starting real-time market data updates for: F.US.SF6U17. ID: 16 | 2017-11-14 16:09:07 CQG FIX Trading | Sending symbol resolution request for F.US.SF6U17. ID: 596639 | 2017-11-14 16:09:07 CQG FIX Trading | Requesting security definition data for: F.US.SF6U17. ID: 16 | 2017-11-14 16:09:07 Requesting data files from remote instance (C:\SierraChart_2\SierraChart.exe): NISS-SP.scid | 2017-11-14 16:09:07 Chart #10 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:07 Chart #10 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:07 Chart #21 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:07 Chart #21 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.EPZ7. Search Symbol: F.US.EPZ17. Request ID: 596625. Contract ID: 1. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.EPZ17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.ENQZ7. Search Symbol: F.US.ENQZ17. Request ID: 596626. Contract ID: 2. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.ENQZ17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.YMZ7. Search Symbol: F.US.YMZ17. Request ID: 596627. Contract ID: 3. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.YMZ17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.RTYZ7. Search Symbol: F.US.RTYZ17. Request ID: 596628. Contract ID: 4. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.RTYZ17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.TYAZ7. Search Symbol: F.US.TYAZ17. Request ID: 596629. Contract ID: 5. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.TYAZ17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.USAZ7. Search Symbol: F.US.USAZ17. Request ID: 596630. Contract ID: 6. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.USAZ17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.CLEZ7. Search Symbol: F.US.CLEZ17. Request ID: 596631. Contract ID: 7. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.CLEZ17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.CLEF8. Search Symbol: F.US.CLEF18. Request ID: 596632. Contract ID: 8. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.CLEF18 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.GCEZ7. Search Symbol: F.US.GCEZ17. Request ID: 596633. Contract ID: 9. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.GCEZ17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.EU6Z7. Search Symbol: F.US.EU6Z17. Request ID: 596634. Contract ID: 10. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.EU6Z17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.BP6Z7. Search Symbol: F.US.BP6Z17. Request ID: 596635. Contract ID: 11. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.BP6Z17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.JY6Z7. Search Symbol: F.US.JY6Z17. Request ID: 596636. Contract ID: 12. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.JY6Z17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.DA6Z7. Search Symbol: F.US.DA6Z17. Request ID: 596637. Contract ID: 13. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.DA6Z17 | 2017-11-14 16:09:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.CA6Z7. Search Symbol: F.US.CA6Z17. Request ID: 596638. Contract ID: 14. | 2017-11-14 16:09:07 CQG FIX Trading | Requesting market data for F.US.CA6Z17 | 2017-11-14 16:09:07 CQG FIX Trading | Received message: Requested symbol was not found. | 2017-11-14 16:09:07 Symbol Error - F.US.SF6U17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2017-11-14 16:09:07 SC DTC Data with Market Depth | Connected to server. | 2017-11-14 16:09:07 SC DTC Data with Market Depth | Starting socket receive thread. | 2017-11-14 16:09:07 SC DTC Data with Market Depth | Sending Encoding Request to server | 2017-11-14 16:09:07 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2017-11-14 16:09:07 SC DTC Data with Market Depth | Sending logon request message. | 2017-11-14 16:09:07 Intraday data recording state for symbol F.US.EPZ17 is set to download 'Pending'. | 2017-11-14 16:09:12 Delaying start of download for F.US.EPZ17 | 2017-11-14 16:09:12 SC DTC Data with Market Depth | Received logon response. | 2017-11-14 16:09:12 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2017-11-14 16:09:12 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2017-11-14 16:09:12 SC DTC Data with Market Depth | Successfully connected. | 2017-11-14 16:09:12 SC DTC Data with Market Depth | Trading is not supported. | 2017-11-14 16:09:12 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDX | 2017-11-14 16:09:12 Intraday data recording state for symbol F.US.CLEZ17 is set to download 'Pending'. | 2017-11-14 16:09:12 HD Request # 2 | Downloading Intraday chart data for F.US.EPZ17 to the file F.US.EPZ17.scid. Service: cqgfix | 2017-11-14 16:09:12 HD Request # 2 | Download start date-time: 2017-11-14 14:41:19.000 | 2017-11-14 16:09:12 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-11-14 16:09:12 Socket (9) | Creating socket. | 2017-11-14 16:09:12 Socket (9) | Connecting to IP: 192.81.56.146. | 2017-11-14 16:09:12 SC DTC Data with Market Depth | Received security definition for symbol USDX | 2017-11-14 16:09:12 Intraday data recording state for symbol F.US.ENQZ17 is set to download 'Pending'. | 2017-11-14 16:09:12 F.US.ENQZ17 [C] 60 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:09:12 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-11-14 16:09:12 HD Request # 2 | Sending historical data logon request message. | 2017-11-14 16:09:12 Socket (9) | Initiating close of socket by core. | 2017-11-14 16:09:12 Socket (9) | Shutdown started. Waiting for graceful close. | 2017-11-14 16:09:12 HD Request # 2 | Error downloading historical Intraday data for F.US.EPZ17. Historical data logon error: Data files folder not set for service code: cqgfix | 2017-11-14 16:09:12 Historical data download thread signaled to stop. | 2017-11-14 16:09:12 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ17 | 2017-11-14 16:09:12 HD Request # 2 | Intraday download COMPLETE for F.US.EPZ17. Completion time: 1s. Unique request ID: 1 | 2017-11-14 16:09:12 Removed historical data download ID 1 | 2017-11-14 16:09:12 Real-time Intraday chart data file updates started for F.US.EPZ17 | 2017-11-14 16:09:12 Intraday chart data file opened for F.US.EPZ17 | 2017-11-14 16:09:12 Delaying start of download for F.US.CLEZ17 | 2017-11-14 16:09:12 Chart #7 has tagged chart #4 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:12 Chart #7 has tagged chart #4 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:12 Chart #19 has tagged chart #21 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:12 Chart #19 has tagged chart #21 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:12 Chart #19 has tagged chart #21 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:12 Socket (9) | Socket gracefully closed by remote side. | 2017-11-14 16:09:12 Socket (9) | Closed. | 2017-11-14 16:09:12 Chart #10 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:12 F.US.ENQZ17 [CV] 10 Sec #21 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:09:12 Chart #21 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:12 Requesting market depth updates for: F.US.CLEZ17 if supported. | 2017-11-14 16:09:13 CQG FIX Trading | Requesting market data including full depth for F.US.CLEZ17 | 2017-11-14 16:09:13 Requesting market depth updates for: F.US.EPZ17 if supported. | 2017-11-14 16:09:13 CQG FIX Trading | Requesting market data including full depth for F.US.EPZ17 | 2017-11-14 16:09:13 F.US.EPZ17 [C] 5 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:09:13 HD Request # 3 | Downloading Intraday chart data for F.US.CLEZ17 to the file F.US.CLEZ17.scid. Service: cqgfix | 2017-11-14 16:09:13 HD Request # 3 | Download start date-time: 2017-11-14 14:41:17.000 | 2017-11-14 16:09:13 HD Request # 3 | Using server: ds3.sierracharts.com port 10150 | 2017-11-14 16:09:13 Socket (10) | Creating socket. | 2017-11-14 16:09:13 Socket (10) | Connecting to IP: 65.182.172.42. | 2017-11-14 16:09:13 F.US.ENQZ17 [C] 60 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:09:13 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-11-14 16:09:13 HD Request # 3 | Sending historical data logon request message. | 2017-11-14 16:09:13 Socket (10) | Initiating close of socket by core. | 2017-11-14 16:09:13 Socket (10) | Shutdown started. Waiting for graceful close. | 2017-11-14 16:09:13 HD Request # 3 | Error downloading historical Intraday data for F.US.CLEZ17. Historical data logon error: Data files folder not set for service code: cqgfix | 2017-11-14 16:09:13 Historical data download thread signaled to stop. | 2017-11-14 16:09:13 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEZ17 | 2017-11-14 16:09:13 HD Request # 3 | Receiving Intraday data for F.US.CLEZ17 starting at 2017-11-14 16:09:14 | 2017-11-14 16:09:13 HD Request # 3 | Timestamp of first Intraday data file record written: 2017-11-14 16:09:14 | 2017-11-14 16:09:13 Added 8 Time and Sales records to Intraday data file for F.US.CLEZ17 after download. | 2017-11-14 16:09:13 HD Request # 3 | Intraday download COMPLETE for F.US.CLEZ17. Completion time: 0s. Unique request ID: 2 | 2017-11-14 16:09:13 Removed historical data download ID 2 | 2017-11-14 16:09:13 Real-time Intraday chart data file updates started for F.US.CLEZ17 | 2017-11-14 16:09:13 Intraday chart data file opened for F.US.CLEZ17 | 2017-11-14 16:09:13 HD Request # 4 | Downloading Intraday chart data for F.US.ENQZ17 to the file F.US.ENQZ17.scid. Service: cqgfix | 2017-11-14 16:09:13 HD Request # 4 | Download start date-time: 2017-11-14 14:41:18.000 | 2017-11-14 16:09:13 HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2017-11-14 16:09:13 Socket (11) | Creating socket. | 2017-11-14 16:09:13 Socket (11) | Connecting to IP: 192.81.56.146. | 2017-11-14 16:09:13 Socket (10) | Socket gracefully closed by remote side. | 2017-11-14 16:09:13 Socket (10) | Closed. | 2017-11-14 16:09:13 HD Request # 4 | Setting DTC encoding to Binary VLS | 2017-11-14 16:09:13 HD Request # 4 | Sending historical data logon request message. | 2017-11-14 16:09:13 Socket (11) | Initiating close of socket by core. | 2017-11-14 16:09:13 Socket (11) | Shutdown started. Waiting for graceful close. | 2017-11-14 16:09:13 HD Request # 4 | Error downloading historical Intraday data for F.US.ENQZ17. Historical data logon error: Data files folder not set for service code: cqgfix | 2017-11-14 16:09:13 Historical data download thread signaled to stop. | 2017-11-14 16:09:13 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.ENQZ17 | 2017-11-14 16:09:13 HD Request # 4 | Receiving Intraday data for F.US.ENQZ17 starting at 2017-11-14 16:09:14 | 2017-11-14 16:09:13 HD Request # 4 | Timestamp of first Intraday data file record written: 2017-11-14 16:09:14 | 2017-11-14 16:09:13 Added 5 Time and Sales records to Intraday data file for F.US.ENQZ17 after download. | 2017-11-14 16:09:13 HD Request # 4 | Intraday download COMPLETE for F.US.ENQZ17. Completion time: 0s. Unique request ID: 3 | 2017-11-14 16:09:13 Removed historical data download ID 3 | 2017-11-14 16:09:13 Real-time Intraday chart data file updates started for F.US.ENQZ17 | 2017-11-14 16:09:13 Intraday chart data file opened for F.US.ENQZ17 | 2017-11-14 16:09:13 Chart #21 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:13 Socket (11) | Socket gracefully closed by remote side. | 2017-11-14 16:09:13 Socket (11) | Closed. | 2017-11-14 16:09:13 F.US.ENQZ17 [C] 60 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:09:14 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPZ17.scid | 2017-11-14 16:09:15 Opened cached Intraday file: C:\SierraChart\Data\F.US.ENQZ17.scid | 2017-11-14 16:09:15 Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEZ17.scid | 2017-11-14 16:09:24 Intraday data recording state for symbol F.US.EPZ17 is set to download 'Pending'. | 2017-11-14 16:09:50 HD Request # 5 | Downloading Intraday chart data for F.US.EPZ17 to the file F.US.EPZ17.scid. Service: cqgfix | 2017-11-14 16:09:50 HD Request # 5 | Download start date-time: 2017-11-13 03:59:59.000 | 2017-11-14 16:09:50 HD Request # 5 | Disabling Intraday chart updating for symbol during historical data download. | 2017-11-14 16:09:50 HD Request # 5 | Using server: ds3.sierracharts.com port 10150 | 2017-11-14 16:09:50 Socket (12) | Creating socket. | 2017-11-14 16:09:50 Socket (12) | Connecting to IP: 65.182.172.42. | 2017-11-14 16:09:50 HD Request # 5 | Setting DTC encoding to Binary VLS | 2017-11-14 16:09:51 HD Request # 5 | Sending historical data logon request message. | 2017-11-14 16:09:51 Socket (12) | Initiating close of socket by core. | 2017-11-14 16:09:51 HD Request # 5 | Error downloading historical Intraday data for F.US.EPZ17. Historical data logon error: Data files folder not set for service code: cqgfix | 2017-11-14 16:09:51 Socket (12) | Shutdown started. Waiting for graceful close. | 2017-11-14 16:09:51 Historical data download thread signaled to stop. | 2017-11-14 16:09:51 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ17 | 2017-11-14 16:09:51 HD Request # 5 | Intraday download COMPLETE for F.US.EPZ17. Completion time: 0s. Unique request ID: 4 | 2017-11-14 16:09:51 Removed historical data download ID 4 | 2017-11-14 16:09:51 Real-time Intraday chart data file updates started for F.US.EPZ17 | 2017-11-14 16:09:51 Intraday chart data file opened for F.US.EPZ17 | 2017-11-14 16:09:51 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2017-11-14 16:09:51 Socket (12) | Socket gracefully closed by remote side. | 2017-11-14 16:09:51 Socket (12) | Closed. | 2017-11-14 16:09:51 Chart #10 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:51 Chart #19 has tagged chart #21 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:51 F.US.ENQZ17 [CV] 10 Sec #21 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:09:51 Chart #21 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:09:51 F.US.ENQZ17 [C] 60 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:09:52 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPZ17.scid | 2017-11-14 16:09:55 Intraday data recording state for symbol F.US.EPZ17 is set to download 'Pending'. | 2017-11-14 16:22:37 HD Request # 6 | Downloading Intraday chart data for F.US.EPZ17 to the file F.US.EPZ17.scid. Service: cqgfix | 2017-11-14 16:22:37 HD Request # 6 | Download start date-time: 2017-11-12 23:59:59.000 | 2017-11-14 16:22:37 HD Request # 6 | Disabling Intraday chart updating for symbol during historical data download. | 2017-11-14 16:22:37 HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2017-11-14 16:22:37 Socket (17) | Creating socket. | 2017-11-14 16:22:37 Socket (17) | Connecting to IP: 192.81.56.146. | 2017-11-14 16:22:37 HD Request # 6 | Setting DTC encoding to Binary VLS | 2017-11-14 16:22:37 HD Request # 6 | Sending historical data logon request message. | 2017-11-14 16:22:37 Socket (17) | Initiating close of socket by core. | 2017-11-14 16:22:37 Socket (17) | Shutdown started. Waiting for graceful close. | 2017-11-14 16:22:37 HD Request # 6 | Error downloading historical Intraday data for F.US.EPZ17. Historical data logon error: Data files folder not set for service code: cqgfix | 2017-11-14 16:22:37 Historical data download thread signaled to stop. | 2017-11-14 16:22:37 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ17 | 2017-11-14 16:22:37 HD Request # 6 | Intraday download COMPLETE for F.US.EPZ17. Completion time: 0s. Unique request ID: 5 | 2017-11-14 16:22:37 Removed historical data download ID 5 | 2017-11-14 16:22:37 Real-time Intraday chart data file updates started for F.US.EPZ17 | 2017-11-14 16:22:37 Intraday chart data file opened for F.US.EPZ17 | 2017-11-14 16:22:37 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2017-11-14 16:22:37 Socket (17) | Socket gracefully closed by remote side. | 2017-11-14 16:22:37 Socket (17) | Closed. | 2017-11-14 16:22:37 Chart #10 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:22:37 Chart #19 has tagged chart #21 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:22:37 F.US.ENQZ17 [CV] 10 Sec #21 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:22:37 Chart #21 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:22:37 F.US.ENQZ17 [C] 60 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:22:38 Intraday data recording state for symbol F.US.EPZ17 is set to download 'Pending'. | 2017-11-14 16:26:03 HD Request # 7 | Downloading Intraday chart data for F.US.EPZ17 to the file F.US.EPZ17.scid. Service: cqgfix | 2017-11-14 16:26:03 HD Request # 7 | Download start date-time: 2017-11-12 23:59:59.000 | 2017-11-14 16:26:03 HD Request # 7 | Disabling Intraday chart updating for symbol during historical data download. | 2017-11-14 16:26:03 HD Request # 7 | Using server: ds3.sierracharts.com port 10150 | 2017-11-14 16:26:03 Socket (19) | Creating socket. | 2017-11-14 16:26:03 Socket (19) | Connecting to IP: 65.182.172.42. | 2017-11-14 16:26:03 HD Request # 7 | Setting DTC encoding to Binary VLS | 2017-11-14 16:26:03 HD Request # 7 | Sending historical data logon request message. | 2017-11-14 16:26:03 Socket (19) | Initiating close of socket by core. | 2017-11-14 16:26:04 Socket (19) | Shutdown started. Waiting for graceful close. | 2017-11-14 16:26:04 HD Request # 7 | Error downloading historical Intraday data for F.US.EPZ17. Historical data logon error: Data files folder not set for service code: cqgfix | 2017-11-14 16:26:04 Historical data download thread signaled to stop. | 2017-11-14 16:26:04 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ17 | 2017-11-14 16:26:04 HD Request # 7 | Intraday download COMPLETE for F.US.EPZ17. Completion time: 0s. Unique request ID: 6 | 2017-11-14 16:26:04 Removed historical data download ID 6 | 2017-11-14 16:26:04 Real-time Intraday chart data file updates started for F.US.EPZ17 | 2017-11-14 16:26:04 Intraday chart data file opened for F.US.EPZ17 | 2017-11-14 16:26:04 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2017-11-14 16:26:04 Socket (19) | Socket gracefully closed by remote side. | 2017-11-14 16:26:04 Socket (19) | Closed. | 2017-11-14 16:26:04 Chart #10 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:26:04 Chart #19 has tagged chart #21 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:26:04 F.US.ENQZ17 [CV] 10 Sec #21 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:26:04 Chart #21 has tagged chart #8 for full recalculation. Chartbook: ES Intra.cht | 2017-11-14 16:26:04 F.US.ENQZ17 [C] 60 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: ES Intra.cht | 2017-11-14 16:26:04 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPZ17.scid | 2017-11-14 16:30:05 CQG FIX Trading | Starting real-time market data updates for: F.US.SF6Z17. ID: 18 | 2017-11-14 16:30:24 CQG FIX Trading | Sending symbol resolution request for F.US.SF6Z17. ID: 596640 | 2017-11-14 16:30:24 CQG FIX Trading | Requesting security definition data for: F.US.SF6Z17. ID: 18 | 2017-11-14 16:30:24 CQG FIX Trading | Received symbol resolution report for symbol F.US.SF6Z7. Search Symbol: F.US.SF6Z17. Request ID: 596640. Contract ID: 15. | 2017-11-14 16:30:24 CQG FIX Trading | Requesting market data for F.US.SF6Z17 | 2017-11-14 16:30:24 |
| [2017-11-14 21:52:43] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings And here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-14 21:53:21
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