Support Board
Date/Time: Thu, 16 Jan 2025 17:20:03 +0000
memory error loading charts
View Count: 1295
| [2017-11-14 18:12:20] |
| User71961 - Posts: 144 |
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getting these errors in the log trying to load charts after adding 5 sec charts...opening more chartbooks results in blank charts with no data. Windows task manager says i have 5 GB of RAM free...but SC seems to think otherwise. Memory error when creating new chart. | 2017-11-14 13:07:48 * ESZ17 [CBV] 30 Min #1 | Encountered an out-of-memory condition when loading the chart data. | 2017-11-14 13:07:48 * ZNZ17 [CBV] 30 Min #2 | Encountered an out-of-memory condition when loading the chart data. | 2017-11-14 13:07:48 * ZBZ17 [CBV] 30 Min #3 | Encountered an out-of-memory condition when loading the chart data. | 2017-11-14 13:07:48 * CLZ17 [CBV] 30 Min #4 | Encountered an out-of-memory condition when loading the chart data. | 2017-11-14 13:07:48 * 6JZ17 [CBV] 30 Min #5 | Encountered an out-of-memory condition when loading the chart data. | 2017-11-14 13:07:48 * GCZ17 [CBV] 30 Min #6 | Encountered an out-of-memory condition when loading the chart data. | 2017-11-14 13:07:48 * ZBZ17 [CBV] 1 Day #7 | Encountered an out-of-memory condition when loading the chart data. | 2017-11-14 13:07:48 * ZNZ17 [CBV] 240 Min #8 | Encountered an out-of-memory condition when loading the chart data. | 2017-11-14 13:07:48 * |
| [2017-11-14 18:14:21] |
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Refer to: Working With Charts: Out of Memory Condition Also memory is managed by the operating system. It is not a matter of "but SC seems to think otherwise.". Sierra Chart can only access up to 4 GB maximum. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-14 18:15:17] |
| User71961 - Posts: 144 |
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and now i see this in the log when trying to open another chartbook Warning: Caught an exception during the processing of a timer event. | 2017-11-14 13:14:11 * Warning: Caught an exception during the processing of a timer event. | 2017-11-14 13:14:12 * Warning: Caught an exception during the processing of a timer event. | 2017-11-14 13:14:13 * Warning: Caught an exception during the processing of a timer event. | 2017-11-14 13:14:14 * Warning: Caught an exception during the processing of a timer event. | 2017-11-14 13:14:15 * Warning: Caught an exception during the processing of a timer event. | 2017-11-14 13:14:16 * Warning: Caught an exception during the processing of a timer event. | 2017-11-14 13:14:17 * Caught an unhandled exception in c_MDIDetachableWindow::WindowProc. Message: 16, wParam: 0, lParam: 0 | 2017-11-14 13:14:18 |
| [2017-11-14 18:18:11] |
| User71961 - Posts: 144 |
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ok, i understand...i'll have to go to the multiple instances route. can i just make a full copy of my SC folder, and run the new instance from the new folder? |
| [2017-11-14 18:24:35] |
| User71961 - Posts: 144 |
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is there a way to get a 64bit version of SierraChart?
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| [2017-11-14 18:32:04] |
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can i just make a full copy of my SC folder, and run the new instance from the new folder? Using DTC Server for Data and Trading in Another Sierra Chart Instance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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