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Date/Time: Thu, 16 Jan 2025 16:27:35 +0000



Chart Version

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[2017-11-13 20:35:12]
User123235 - Posts: 46
In my second instance of Sierra Chart, I cant download the current version. It stays stuck at version 1623 even after I download and restart. However, the first instance is updated with the current version. Any fix?

Thanks
[2017-11-13 21:25:51]
Sierra Chart Engineering - Posts: 104368
How are you running this second instance. Are you using File >> New Instance?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-11-13 21:41:52]
User123235 - Posts: 46
No. I created a new folder and copied and pasted data folder to new folder.
[2017-11-13 21:45:24]
Sierra Chart Engineering - Posts: 104368
OK, here are the instructions to update:
Software Download: Fast Update

We need to know at what point you are encountering a problem. When the installer is run and you go through the installation process, is the installation apparently completing successfully?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-11-13 21:45:41

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