Support Board
Date/Time: Thu, 16 Jan 2025 16:15:45 +0000
problem with quotes
View Count: 859
| [2017-11-10 18:22:51] |
| User857854 - Posts: 2 |
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I recently started a free trial (11/6) and set up new account to use with Tradeguider. When I open Sierra and attempt to get a quote the screen flashes continuously downloading. Can you help? Thanks, Robert Petrie |
| [2017-11-10 18:40:06] |
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When you are noticing this, post an image of the chart following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-12 17:45:30] |
| User857854 - Posts: 2 |
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I am unable to do this, as when the chars start loading the screen locks up and I cannot open anything in the program.
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| [2017-11-12 19:58:48] |
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This is highly unusual and basically unheard of. We are wondering if the problem has to do with custom studies. Follow the instructions here to run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode Open a chart for one of the symbols you see in File >> Find Symbol>>Forex. You simply should not have any trouble whatsoever with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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