Support Board
Date/Time: Thu, 16 Jan 2025 13:10:46 +0000
CQG
View Count: 755
| [2017-11-09 16:49:02] |
| User672082 - Posts: 62 |
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Hi since I switched to CQG data feed my (trade service log) pops up every minute or so telling me "no response to server ping request sent 30 seconds ago." My data feed seems to stay uninterrupted. Not sure how to deal with this message, what it means or how to disable it if need be. Please help as it is interfering with my work. Thank you.
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| [2017-11-09 18:01:13] |
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We cannot help with this. That message is from CQG, and we are not going to contact about this. Every time we have, there is never any kind of answer that is helpful. But we will see if we can prevent the Trade Service Log from opening with it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-09 18:01:58
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| [2017-11-09 18:35:39] |
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We made a change to prevent that message from opening the Trade Service Log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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