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Date/Time: Thu, 16 Jan 2025 12:03:52 +0000



Multiple instances not recognizing a copy

View Count: 775

[2017-11-02 18:56:24]
User93534 - Posts: 30
Hi, just updated my installs today and noticed (was perhaps from before) that one copy of sierra isn't recognized by the others (all running version 1633 now) and I need to pull a chart from my gain feed into a dtn book but it's not in the drop down of the instance in the find symbol window.

And the gain install doesn't see any other instances. Used to pull charts from that feed regularly.

Did I mess up some settings? Did they lock the feed somehow? I need to make a ratio chart from symbols on 2 diff feeds.
[2017-11-02 20:31:04]
Sierra Chart Engineering - Posts: 104368
This is explained here:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#SharingDataAndRunningSierraChartWithAdministratorLevelAccess
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-11-02 20:45:22]
User93534 - Posts: 30
got it, thank you

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