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Date/Time: Thu, 16 Jan 2025 12:10:25 +0000



activation request

View Count: 695

[2017-11-02 17:41:36]
User471501 - Posts: 1
Hi Support,
In attempt to activate SC Real-Time and Historical Exchange Data Feed this pops up on screen (see below)
I don´t know how to solve this problem. I´d like to hear your advice.


-Failed to extend feature expiration date. Failed to create/reactive Account *** on the Barchart System
-Failed to active the Market Data Feed

Thanks in advance

Ada
[2017-11-02 17:51:04]
Sierra Chart Engineering - Posts: 104368
We will look into this for you now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-11-02 18:04:04]
Sierra Chart - Max - Posts: 5778
Your account has been activated. You now need to complete the agreement here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Agreements
Sierra Chart Support

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