Support Board
Date/Time: Thu, 16 Jan 2025 12:16:00 +0000
No historical data permission when login via DTC
View Count: 1302
| [2017-10-31 20:40:59] |
| UserZiltoid - Posts: 57 |
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Hello, in the DTC logon resonse it seesm that I don't have historical data persmissions. why is that? how can I change that? ----------------------------------------------------------------------------- LogonResponse [Type=2, ProtocolVersion=8, Result=1, ResultText=Connected to SC DTC Protocol server. Service=cqg, ReconnectAddress=, Integer_1=0, ServerName=SC DTC Server, MarketDepthUpdatesBestBidAndAsk=0, TradingIsSupported=1, OCOOrdersSupported=1, OrderCancelReplaceSupported=1, SymbolExchangeDelimiter=, SecurityDefinitionsSupported=1, HistoricalPriceDataSupported=0, ResubscribeWhenMarketDataFeedAvailable=0, MarketDepthIsSupported=1, OneHistoricalPriceDataRequestPerConnection=0, BracketOrdersSupported=1, UseIntegerPriceOrderMessages=0, UsesMultiplePositionsPerSymbolAndTradeAccount=0, MarketDataSupported=1] ----------------------------------------------------------------------------- |
| [2017-11-01 01:23:39] |
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There is a completely separate server and port number for historical data. This is documented here: Data and Trading Communications (DTC) Protocol Server: Historical Price Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-01 08:25:30] |
| UserZiltoid - Posts: 57 |
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Ok, Tried to login in the separate port - I don't get any login response. --------------------------- Socket (28) | Creating socket. | 2017-11-01 03:23:18 HD Server | Timed out waiting for logon request. | 2017-11-01 03:23:29 Socket (28) | Initiating close of socket by core. | 2017-11-01 03:23:29 Socket (28) | Shutdown started. Waiting for graceful close. | 2017-11-01 03:23:29 HD Server | Server thread ending. Socket closed. | 2017-11-01 03:23:29 Socket (28) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-11-01 03:23:29 * Socket (28) | Socket gracefully closed by remote side. | 2017-11-01 03:23:29 Socket (28) | Closed. | 2017-11-01 03:23:29 |
| [2017-11-01 17:04:58] |
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This would mean that you did not send the Login message. Are you using JSON encoding?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-01 19:03:50] |
| UserZiltoid - Posts: 57 |
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But I did send JSON request. In the 11099 port I don't have any issues and able to work with. onlyh with the historical data port I can't.
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| [2017-11-01 23:28:16] |
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We looked into this and the problem is because you are not sending an Encoding Request message. But what we are going to do is that if you have set the default encoding to JSON, that will be used by default for the historical data server so you do not have to send that message. This will be out in the new release coming out tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-01 23:28:53
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| [2017-11-03 00:20:30] |
| UserZiltoid - Posts: 57 |
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please let me know when the release is ready
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| [2017-11-03 01:04:47] |
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It is ready. Follow these instructions to update to the "Prerelease": Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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