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Symbol not updating

View Count: 1315

[2017-10-31 15:03:32] #1 [Go To First Post]
kcarey - Posts: 33
All my listed stocks are updating at IB except for WPM. When I add a chart it will download it and stop about 20 min before the current time and wont up load current prices or sales

[2017-10-31 17:12:47] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Try specifying a more complete symbol that includes the Exchange and Primary Exchange. Refer to: https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock Example: IBM-STK-SMART/NYSE Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-31 17:13:52

[2017-10-31 20:09:32] #3 [Go To First Post]
kcarey - Posts: 33
I have tried above. This is not working. Some symbols will load but not update.

[2017-10-31 21:57:11] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Also tell us the exact symbol you are currently using. We need to know. That is essential. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-31 23:16:48

[2017-11-01 12:04:09] #5 [Go To First Post]
kcarey - Posts: 33
symbol is WPM Reading Internal Order ID file. \| 2017-11-01 07:51:45 Reading Trade Orders file. \| 2017-11-01 07:51:45 Reading Trade Positions file. \| 2017-11-01 07:51:45 Listening on UDP port 22903. \| 2017-11-01 07:51:45 Software version: 1594 \| 2017-11-01 07:51:45 Usage end date: 2017-11-05 \| 2017-11-01 07:51:45 Enabled for: Advanced Features. \| 2017-11-01 07:51:45 Enabled for: Sierra Chart Historical Data Service. \| 2017-11-01 07:51:45 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-11-01 07:51:45 Current selected Data/Trading service: Interactive Brokers \| 2017-11-01 07:51:45 Chart Update Interval: 500 \| 2017-11-01 07:51:45 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-11-01 07:51:45 2017-11-01 07:51:54 Local computer time \| 2017-11-01 07:51:45 2017-11-01 11:51:54 Local computer time in UTC \| 2017-11-01 07:51:45 2017-11-01 07:51:54 Local computer time in SC Time Zone \| 2017-11-01 07:51:45 2017-11-01 11:51:51 Server time in UTC \| 2017-11-01 07:51:45 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2017-11-01 07:51:45 Program path: C:\SierraChart\ \| 2017-11-01 07:51:45 Data Files path: C:\SierraChart\Data\ \| 2017-11-01 07:51:45 OS Version Number: 10.0 \| 2017-11-01 07:51:45 Locale Setting: C \| 2017-11-01 07:51:45 Checking for new symbol settings for service code ib \| 2017-11-01 07:51:45 HTTPS connection to www.sierrachart.com:443 (4) \| Creating socket. Using TLS 1.2. \| 2017-11-01 07:51:45 HTTPS connection to www.sierrachart.com:443 (4) \| Connecting to IP: 204.15.192.108. \| 2017-11-01 07:51:45 Symbol settings are up-to-date for ib \| 2017-11-01 07:51:45 Interactive Brokers \| Connecting to 127.0.0.1:7496 \| 2017-11-01 07:51:59 Socket (5) \| Creating socket. \| 2017-11-01 07:51:59 Socket (5) \| Connecting to IP: 127.0.0.1. \| 2017-11-01 07:51:59 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. \| 2017-11-01 07:51:59 HTTPS connection to www.sierrachart.com:443 (4) \| Socket gracefully closed by remote side. \| 2017-11-01 07:52:00 HTTPS connection to www.sierrachart.com:443 (4) \| Received socket Close event \| 2017-11-01 07:52:00 HTTPS connection to www.sierrachart.com:443 (4) \| Initiating close of socket by core. \| 2017-11-01 07:52:00 HTTPS connection to www.sierrachart.com:443 (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-11-01 07:52:00 HTTPS connection to www.sierrachart.com:443 (4) \| Closed. \| 2017-11-01 07:52:00 Interactive Brokers \| TWS server version: 76 \| 2017-11-01 07:52:04 Interactive Brokers \| Connected. Waiting for account information. \| 2017-11-01 07:52:04 IB Account information received. \| 2017-11-01 07:52:04 Interactive Brokers \| Received 1 Trade Accounts from TWS. \| 2017-11-01 07:52:04 Interactive Brokers \| Connected to Live account. \| 2017-11-01 07:52:04 Interactive Brokers \| Year-Month last connected to Live account: 2017-11 \| 2017-11-01 07:52:04 Interactive Brokers \| Connected to data and trading server. \| 2017-11-01 07:52:04 Next valid order ID: 1 \| 2017-11-01 07:52:04 Message from IB: Market data farm connection is OK:hfarm. IB Error Code: 2104. Request ID: -1. \| 2017-11-01 07:52:04 Message from IB: Market data farm connection is OK:jfarm. IB Error Code: 2104. Request ID: -1. \| 2017-11-01 07:52:04 Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. \| 2017-11-01 07:52:04 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. \| 2017-11-01 07:52:04 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. \| 2017-11-01 07:52:04 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. \| 2017-11-01 07:52:04 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. \| 2017-11-01 07:52:04 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. \| 2017-11-01 07:52:04 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. \| 2017-11-01 07:52:04 Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. \| 2017-11-01 07:52:04 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. \| 2017-11-01 07:52:04 Next valid order ID: 1 \| 2017-11-01 07:52:04 IB Account information received. \| 2017-11-01 07:52:04 Interactive Brokers \| Received 1 Trade Accounts from TWS. \| 2017-11-01 07:52:04 Interactive Brokers \| Connected to Live account. \| 2017-11-01 07:52:04 Interactive Brokers \| Year-Month last connected to Live account: 2017-11 \| 2017-11-01 07:52:04 Interactive Brokers \| Requesting Trade Positions snapshot and updates (IB account data updates) for account: U662* \| 2017-11-01 07:52:10 Interactive Brokers \| Requesting historical order fills for account U662. \| 2017-11-01 07:52:10 Interactive Brokers \| Received Trade Positions download end message for account U662 \| 2017-11-01 07:52:10 VXX 0.10 Range #1 \| Reloading chart. \| 2017-11-01 07:52:13 VXX 0.49 Range #2 \| Reloading chart. \| 2017-11-01 07:52:13 GDXJ-stk-smart/arca 0.12 Range #3 \| Reloading chart. \| 2017-11-01 07:52:13 SAND 0.10 Range #4 \| Reloading chart. \| 2017-11-01 07:52:13 SQQQ 0.10 Range #5 \| Reloading chart. \| 2017-11-01 07:52:13 ES-201712-GLOBEX 3.00 Range #6 \| Reloading chart. \| 2017-11-01 07:52:13 ES-201712-GLOBEX 13.50 Range #8 \| Reloading chart. \| 2017-11-01 07:52:13 SAND 0.32 Range #10 \| Reloading chart. \| 2017-11-01 07:52:13 SQQQ 0.24 Range #11 \| Reloading chart. \| 2017-11-01 07:52:13 UA 0.45 Range #12 \| Reloading chart. \| 2017-11-01 07:52:13 MAT 1 Min #13 \| Reloading chart. \| 2017-11-01 07:52:13 WPM 0.10 Range #7 \| Reloading chart. \| 2017-11-01 07:52:13 Interactive Brokers \| Starting real-time market data updates for: VXX. ID: 1 \| 2017-11-01 07:52:22 Interactive Brokers \| Subscribing to Symbol: VXX, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: \| 2017-11-01 07:52:22 Interactive Brokers \| Requesting security definition data for: VXX. ID: 1 \| 2017-11-01 07:52:22 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: VXX \| 2017-11-01 07:52:22 Intraday data recording state for symbol VXX is set to download 'Pending'. \| 2017-11-01 07:52:22 Delaying start of download for VXX \| 2017-11-01 07:52:22 Interactive Brokers \| Starting real-time market data updates for: GDXJ-stk-smart/arca. ID: 2 \| 2017-11-01 07:52:22 Interactive Brokers \| Subscribing to Symbol: GDXJ, SecurityType: stk, Expiration: , Exchange: smart, Primary Exchange: arca, Currency: , Multiplier: \| 2017-11-01 07:52:22 Interactive Brokers \| Requesting security definition data for: GDXJ-stk-smart/arca. ID: 2 \| 2017-11-01 07:52:22 Interactive Brokers \| Using primary service for historical data for GDXJ-stk-smart/arca \| 2017-11-01 07:52:22 Intraday data recording state for symbol GDXJ-stk-smart/arca is set to download 'Pending'. \| 2017-11-01 07:52:22 Delaying start of download for GDXJ-stk-smart/arca \| 2017-11-01 07:52:22 Interactive Brokers \| Starting real-time market data updates for: SAND. ID: 3 \| 2017-11-01 07:52:22 Interactive Brokers \| Subscribing to Symbol: SAND, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: \| 2017-11-01 07:52:22 Interactive Brokers \| Requesting security definition data for: SAND. ID: 3 \| 2017-11-01 07:52:22 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: SAND \| 2017-11-01 07:52:22 Intraday data recording state for symbol SAND is set to download 'Pending'. \| 2017-11-01 07:52:22 Interactive Brokers \| Starting real-time market data updates for: SQQQ. ID: 4 \| 2017-11-01 07:52:22 Interactive Brokers \| Subscribing to Symbol: SQQQ, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: \| 2017-11-01 07:52:22 Interactive Brokers \| Requesting security definition data for: SQQQ. ID: 4 \| 2017-11-01 07:52:22 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: SQQQ \| 2017-11-01 07:52:22 Intraday data recording state for symbol SQQQ is set to download 'Pending'. \| 2017-11-01 07:52:22 Interactive Brokers \| Starting real-time market data updates for: ES-201712-GLOBEX. ID: 5 \| 2017-11-01 07:52:22 Interactive Brokers \| Subscribing to Symbol: ES, SecurityType: FUT, Expiration: 201712, Exchange: GLOBEX, Primary Exchange: , Currency: , Multiplier: \| 2017-11-01 07:52:22 Interactive Brokers \| Requesting security definition data for: ES-201712-GLOBEX. ID: 5 \| 2017-11-01 07:52:22 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES-201712-GLOBEX \| 2017-11-01 07:52:22 Intraday data recording state for symbol ES-201712-GLOBEX is set to download 'Pending'. \| 2017-11-01 07:52:22 Interactive Brokers \| Starting real-time market data updates for: UA. ID: 6 \| 2017-11-01 07:52:22 Interactive Brokers \| Subscribing to Symbol: UA, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: \| 2017-11-01 07:52:22 Interactive Brokers \| Requesting security definition data for: UA. ID: 6 \| 2017-11-01 07:52:22 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: UA \| 2017-11-01 07:52:22 Intraday data recording state for symbol UA is set to download 'Pending'. \| 2017-11-01 07:52:22 Interactive Brokers \| Starting real-time market data updates for: MAT. ID: 7 \| 2017-11-01 07:52:22 Interactive Brokers \| Subscribing to Symbol: MAT, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: \| 2017-11-01 07:52:22 Interactive Brokers \| Requesting security definition data for: MAT. ID: 7 \| 2017-11-01 07:52:22 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: MAT \| 2017-11-01 07:52:22 Intraday data recording state for symbol MAT is set to download 'Pending'. \| 2017-11-01 07:52:22 Delaying start of download for VXX \| 2017-11-01 07:52:22 Interactive Brokers \| Starting real-time market data updates for: WPM. ID: 8 \| 2017-11-01 07:52:22 Interactive Brokers \| Subscribing to Symbol: WPM, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: \| 2017-11-01 07:52:22 Interactive Brokers \| Requesting security definition data for: WPM. ID: 8 \| 2017-11-01 07:52:22 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: WPM \| 2017-11-01 07:52:22 Intraday data recording state for symbol WPM is set to download 'Pending'. \| 2017-11-01 07:52:22 HD Request # 2 \| Downloading Intraday chart data for VXX to the file VXX.scid. Service: equities.us \| 2017-11-01 07:52:22 HD Request # 2 \| Download start date-time: 2017-10-31 19:59:54.000 \| 2017-11-01 07:52:22 HD Request # 2 \| Using server: ds7.sierracharts.com port 10149 \| 2017-11-01 07:52:22 Socket (6) \| Creating socket. \| 2017-11-01 07:52:23 Socket (6) \| Connecting to IP: 8.18.161.133. \| 2017-11-01 07:52:23 Symbol Error - UA is unknown, unavailable, or improperly formatted. The contract description specified for UA is ambiguous; you must specify the currency. \| 2017-11-01 07:52:23 Symbol Error - MAT is unknown, unavailable, or improperly formatted. The contract description specified for MAT is ambiguous; you must specify the currency. \| 2017-11-01 07:52:23 Symbol Error - WPM is unknown, unavailable, or improperly formatted. The contract description specified for WPM is ambiguous; you must specify the currency. \| 2017-11-01 07:52:23 HD Request # 2 \| Setting DTC encoding to Binary VLS \| 2017-11-01 07:52:23 HD Request # 2 \| Sending historical data logon request message. \| 2017-11-01 07:52:23 HD Request # 2 \| Requesting Intraday data. Start date-time: 2017-10-31 19:59:54. Record interval: 1. Symbol: VXX \| 2017-11-01 07:52:23 HD Request # 2 \| Decompressing data. \| 2017-11-01 07:52:23 HD Request # 2 \| Receiving Intraday data for VXX starting at 2017-10-31 19:59:55 \| 2017-11-01 07:52:23 HD Request # 2 \| Timestamp of first Intraday data file record written: 2017-10-31 19:59:55 \| 2017-11-01 07:52:23 Socket (6) \| Initiating close of socket by core. \| 2017-11-01 07:52:23 Historical data download thread signaled to stop. \| 2017-11-01 07:52:23 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2017-11-01 07:52:23 Socket (6) \| Socket gracefully closed by remote side. \| 2017-11-01 07:52:23 Socket (6) \| Closed. \| 2017-11-01 07:52:23 HD Request # 2 \| Received 79 records from 2017-10-31 19:59:55 to 2017-11-01 07:37:11 (11.6 hours) and wrote 79 records for VXX \| 2017-11-01 07:52:23 HD Request # 2 \| Intraday download COMPLETE for VXX. Completion time: 1s. Unique request ID: 1 \| 2017-11-01 07:52:23 Removed historical data download ID 1 \| 2017-11-01 07:52:23 Real-time Intraday chart data file updates started for VXX \| 2017-11-01 07:52:23 Opened cached Intraday file: C:\SierraChart\Data\VXX.scid \| 2017-11-01 07:52:23 Intraday chart data file opened for VXX \| 2017-11-01 07:52:23 Interactive Brokers \| Using primary service for historical data for VXX \| 2017-11-01 07:52:23 Intraday data recording state for symbol VXX is set to download 'Pending'. \| 2017-11-01 07:52:23 Delaying start of download for GDXJ-stk-smart/arca \| 2017-11-01 07:52:23 Delaying start of download for SAND \| 2017-11-01 07:52:23 HD Request # 3 \| Downloading Intraday chart data for GDXJ-stk-smart/arca to the file GDXJ-stk-smart[arca.scid. Service: ib \| 2017-11-01 07:52:28 HD Request # 3 \| Download start date-time: 2017-10-31 18:19:34.000 \| 2017-11-01 07:52:28 HD Request # 3 \| Requesting a total of 0 days and 53573 seconds. \| 2017-11-01 07:52:28 HD Request # 3 \| IB Backfill - Seconds requested: 53573. Seconds Remaining: 0. \| 2017-11-01 07:52:28 HD Request # 3 \| Requesting 53573 Seconds of data at 30 secs with ending date-time at 2017-11-01 09:02:27 for GDXJ-stk-smart/arca. PriceType: TRADES \| 2017-11-01 07:52:28 HD Request # 3 \| Processing historical data message from TWS \| 2017-11-01 07:52:28 HD Request # 3 \| Receiving Intraday data for GDXJ-stk-smart/arca starting at 2017-10-31 18:10:00 \| 2017-11-01 07:52:28 HD Request # 3 \| Timestamp of first Intraday data file record written: 2017-10-31 18:20:00 \| 2017-11-01 07:52:28 HD Request # 3 \| Received 1487 records and wrote 506 records from 2017-10-31 10:09:30 to 2017-11-01 07:52:00. \| 2017-11-01 07:52:28 HD Request # 3 \| Received 1487 records from 2017-10-31 18:10:00 to 2017-11-01 07:52:00 (13.7 hours) and wrote 506 records for GDXJ-stk-smart/arca \| 2017-11-01 07:52:28 HD Request # 3 \| Intraday download COMPLETE for GDXJ-stk-smart/arca. Completion time: 1s. Unique request ID: 2 \| 2017-11-01 07:52:28 Removed historical data download ID 2 \| 2017-11-01 07:52:28 Real-time Intraday chart data file updates started for GDXJ-stk-smart/arca \| 2017-11-01 07:52:28 Opened cached Intraday file: C:\SierraChart\Data\GDXJ-stk-smart[arca.scid \| 2017-11-01 07:52:28 Intraday chart data file opened for GDXJ-stk-smart/arca \| 2017-11-01 07:52:28 HD Request # 4 \| Downloading Intraday chart data for VXX to the file VXX.scid. Service: equities.us \| 2017-11-01 07:52:28 HD Request # 4 \| Download start date-time: 2017-11-01 07:37:11.000 \| 2017-11-01 07:52:28 HD Request # 4 \| Requesting a total of 0 days and 5717 seconds. \| 2017-11-01 07:52:28 HD Request # 4 \| IB Backfill - Seconds requested: 5717. Seconds Remaining: 0. \| 2017-11-01 07:52:28 HD Request # 4 \| Requesting 5717 Seconds of data at 30 secs with ending date-time at 2017-11-01 09:02:28 for VXX. PriceType: TRADES \| 2017-11-01 07:52:28 HD Request # 4 \| Processing historical data message from TWS \| 2017-11-01 07:52:28 HD Request # 4 \| Receiving Intraday data for VXX starting at 2017-11-01 07:27:30 \| 2017-11-01 07:52:28 HD Request # 4 \| Timestamp of first Intraday data file record written: 2017-11-01 07:37:30 \| 2017-11-01 07:52:28 HD Request # 4 \| Received 51 records and wrote 30 records from 2017-11-01 07:27:00 to 2017-11-01 07:52:00. \| 2017-11-01 07:52:28 HD Request # 4 \| Received 51 records from 2017-11-01 07:27:30 to 2017-11-01 07:52:00 (24.5 minutes) and wrote 30 records for VXX \| 2017-11-01 07:52:28 HD Request # 4 \| Intraday download COMPLETE for VXX. Completion time: 0s. Unique request ID: 9 \| 2017-11-01 07:52:28 Removed historical data download ID 9 \| 2017-11-01 07:52:28 Real-time Intraday chart data file updates started for VXX \| 2017-11-01 07:52:28 Opened cached Intraday file: C:\SierraChart\Data\VXX.scid \| 2017-11-01 07:52:28 Intraday chart data file opened for VXX \| 2017-11-01 07:52:28 HD Request # 5 \| Downloading Intraday chart data for SAND to the file SAND.scid. Service: equities.us \| 2017-11-01 07:52:33 HD Request # 5 \| Download start date-time: 2017-10-31 18:45:04.000 \| 2017-11-01 07:52:33 HD Request # 5 \| Using server: ds1.sierracharts.com port 10150 \| 2017-11-01 07:52:33 Socket (7) \| Creating socket. \| 2017-11-01 07:52:33 Socket (7) \| Connecting to IP: 8.18.161.135. \| 2017-11-01 07:52:33 HD Request # 5 \| Setting DTC encoding to Binary VLS \| 2017-11-01 07:52:34 HD Request # 5 \| Sending historical data logon request message. \| 2017-11-01 07:52:34 HD Request # 5 \| Requesting Intraday data. Start date-time: 2017-10-31 18:45:04. Record interval: 1. Symbol: SAND \| 2017-11-01 07:52:34 HD Request # 5 \| Decompressing data. \| 2017-11-01 07:52:34 HD Request # 5 \| Receiving Intraday data for SAND starting at 2017-10-31 18:45:05 \| 2017-11-01 07:52:34 HD Request # 5 \| Timestamp of first Intraday data file record written: 2017-10-31 18:45:05 \| 2017-11-01 07:52:34 Socket (7) \| Initiating close of socket by core. \| 2017-11-01 07:52:34 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2017-11-01 07:52:34 Socket (7) \| Socket gracefully closed by remote side. \| 2017-11-01 07:52:34 Historical data download thread signaled to stop. \| 2017-11-01 07:52:34 Socket (7) \| Closed. \| 2017-11-01 07:52:34 HD Request # 5 \| Received 1 record from 2017-10-31 18:45:05 to 2017-10-31 18:45:05 (0.0 seconds) and wrote 1 record for SAND \| 2017-11-01 07:52:34 HD Request # 5 \| Intraday download COMPLETE for SAND. Completion time: 1s. Unique request ID: 3 \| 2017-11-01 07:52:34 Removed historical data download ID 3 \| 2017-11-01 07:52:34 Real-time Intraday chart data file updates started for SAND \| 2017-11-01 07:52:34 Opened cached Intraday file: C:\SierraChart\Data\SAND.scid \| 2017-11-01 07:52:34 Intraday chart data file opened for SAND \| 2017-11-01 07:52:34 Interactive Brokers \| Using primary service for historical data for SAND \| 2017-11-01 07:52:34 Intraday data recording state for symbol SAND is set to download 'Pending'. \| 2017-11-01 07:52:34 Delaying start of download for SAND \| 2017-11-01 07:52:34 HD Request # 6 \| Downloading Intraday chart data for SQQQ to the file SQQQ.scid. Service: equities.us \| 2017-11-01 07:52:34 HD Request # 6 \| Download start date-time: 2017-10-31 19:58:40.000 \| 2017-11-01 07:52:34 HD Request # 6 \| Using server: ds7.sierracharts.com port 10149 \| 2017-11-01 07:52:34 Socket (8) \| Creating socket. \| 2017-11-01 07:52:34 Socket (8) \| Connecting to IP: 8.18.161.133. \| 2017-11-01 07:52:34 HD Request # 6 \| Setting DTC encoding to Binary VLS \| 2017-11-01 07:52:34 HD Request # 6 \| Sending historical data logon request message. \| 2017-11-01 07:52:34 HD Request # 6 \| Requesting Intraday data. Start date-time: 2017-10-31 19:58:40. Record interval: 1. Symbol: SQQQ \| 2017-11-01 07:52:34 HD Request # 6 \| Decompressing data. \| 2017-11-01 07:52:34 HD Request # 6 \| Receiving Intraday data for SQQQ starting at 2017-10-31 19:58:41 \| 2017-11-01 07:52:34 HD Request # 6 \| Timestamp of first Intraday data file record written: 2017-10-31 19:58:41 \| 2017-11-01 07:52:34 Socket (8) \| Initiating close of socket by core. \| 2017-11-01 07:52:34 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2017-11-01 07:52:34 Socket (8) \| Socket gracefully closed by remote side. \| 2017-11-01 07:52:34 Historical data download thread signaled to stop. \| 2017-11-01 07:52:34 Socket (8) \| Closed. \| 2017-11-01 07:52:34 HD Request # 6 \| Received 14 records from 2017-10-31 19:58:41 to 2017-11-01 07:36:03 (11.6 hours) and wrote 14 records for SQQQ \| 2017-11-01 07:52:34 HD Request # 6 \| Intraday download COMPLETE for SQQQ. Completion time: 0s. Unique request ID: 4 \| 2017-11-01 07:52:34 Removed historical data download ID 4 \| 2017-11-01 07:52:34 Real-time Intraday chart data file updates started for SQQQ \| 2017-11-01 07:52:34 Opened cached Intraday file: C:\SierraChart\Data\SQQQ.scid \| 2017-11-01 07:52:34 Intraday chart data file opened for SQQQ \| 2017-11-01 07:52:34 Interactive Brokers \| Using primary service for historical data for SQQQ \| 2017-11-01 07:52:34 Intraday data recording state for symbol SQQQ is set to download 'Pending'. \| 2017-11-01 07:52:34 HD Request # 7 \| Downloading Intraday chart data for ES-201712-GLOBEX to the file ES-201712-GLOBEX.scid. Service: cme \| 2017-11-01 07:52:34 HD Request # 7 \| Download start date-time: 2017-10-31 20:20:02.000 \| 2017-11-01 07:52:34 HD Request # 7 \| Using server: ds1.sierracharts.com port 10150 \| 2017-11-01 07:52:34 Socket (9) \| Creating socket. \| 2017-11-01 07:52:34 Socket (9) \| Connecting to IP: 8.18.161.135. \| 2017-11-01 07:52:34 HD Request # 7 \| Setting DTC encoding to Binary VLS \| 2017-11-01 07:52:35 HD Request # 7 \| Sending historical data logon request message. \| 2017-11-01 07:52:35 HD Request # 7 \| Requesting Intraday data. Start date-time: 2017-10-31 20:20:02. Record interval: 1. Symbol: ESZ17 \| 2017-11-01 07:52:35 HD Request # 7 \| Decompressing data. \| 2017-11-01 07:52:35 HD Request # 7 \| Receiving Intraday data for ES-201712-GLOBEX starting at 2017-10-31 20:20:02 \| 2017-11-01 07:52:35 HD Request # 7 \| Timestamp of first Intraday data file record written: 2017-10-31 20:20:02 \| 2017-11-01 07:52:35 Socket (9) \| Initiating close of socket by core. \| 2017-11-01 07:52:35 Socket (9) \| Shutdown started. Waiting for graceful close. \| 2017-11-01 07:52:35 Socket (9) \| Socket gracefully closed by remote side. \| 2017-11-01 07:52:35 Historical data download thread signaled to stop. \| 2017-11-01 07:52:35 Socket (9) \| Closed. \| 2017-11-01 07:52:35 HD Request # 7 \| Received 6080 records from 2017-10-31 20:20:02 to 2017-11-01 07:42:34 (11.4 hours) and wrote 6080 records for ES-201712-GLOBEX \| 2017-11-01 07:52:35 HD Request # 7 \| Intraday download COMPLETE for ES-201712-GLOBEX. Completion time: 0s. Unique request ID: 5 \| 2017-11-01 07:52:35 Removed historical data download ID 5 \| 2017-11-01 07:52:35 Real-time Intraday chart data file updates started for ES-201712-GLOBEX \| 2017-11-01 07:52:35 Opened cached Intraday file: C:\SierraChart\Data\ES-201712-GLOBEX.scid \| 2017-11-01 07:52:35 Intraday chart data file opened for ES-201712-GLOBEX \| 2017-11-01 07:52:35 Interactive Brokers \| Using primary service for historical data for ES-201712-GLOBEX \| 2017-11-01 07:52:35 Intraday data recording state for symbol ES-201712-GLOBEX is set to download 'Pending'. \| 2017-11-01 07:52:35 HD Request # 8 \| Downloading Intraday chart data for UA to the file UA.scid. Service: equities.us \| 2017-11-01 07:52:35 HD Request # 8 \| Download start date-time: 2017-10-31 10:15:06.000 \| 2017-11-01 07:52:35 HD Request # 8 \| Using server: ds7.sierracharts.com port 10149 \| 2017-11-01 07:52:35 Socket (10) \| Creating socket. \| 2017-11-01 07:52:35 Socket (10) \| Connecting to IP: 8.18.161.133. \| 2017-11-01 07:52:35 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2017-11-01 07:52:35 HD Request # 8 \| Sending historical data logon request message. \| 2017-11-01 07:52:35 HD Request # 8 \| Requesting Intraday data. Start date-time: 2017-10-31 10:15:06. Record interval: 1. Symbol: UA \| 2017-11-01 07:52:35 HD Request # 8 \| Decompressing data. \| 2017-11-01 07:52:35 HD Request # 8 \| Receiving Intraday data for UA starting at 2017-10-31 10:15:06 \| 2017-11-01 07:52:35 HD Request # 8 \| Timestamp of first Intraday data file record written: 2017-10-31 10:15:06 \| 2017-11-01 07:52:35 Socket (10) \| Initiating close of socket by core. \| 2017-11-01 07:52:36 Historical data download thread signaled to stop. \| 2017-11-01 07:52:36 Socket (10) \| Shutdown started. Waiting for graceful close. \| 2017-11-01 07:52:36 Socket (10) \| Socket gracefully closed by remote side. \| 2017-11-01 07:52:36 Socket (10) \| Closed. \| 2017-11-01 07:52:36 HD Request # 8 \| Received 10939 records from 2017-10-31 10:15:06 to 2017-11-01 07:33:13 (21.3 hours) and wrote 10939 records for UA \| 2017-11-01 07:52:36 HD Request # 8 \| Intraday download COMPLETE for UA. Completion time: 0s. Unique request ID: 6 \| 2017-11-01 07:52:36 Removed historical data download ID 6 \| 2017-11-01 07:52:36 Real-time Intraday chart data file updates started for UA \| 2017-11-01 07:52:36 Opened cached Intraday file: C:\SierraChart\Data\UA.scid \| 2017-11-01 07:52:36 Intraday chart data file opened for UA \| 2017-11-01 07:52:36 Interactive Brokers \| Using primary service for historical data for UA \| 2017-11-01 07:52:36 Intraday data recording state for symbol UA is set to download 'Pending'. \| 2017-11-01 07:52:36 HD Request # 9 \| Downloading Intraday chart data for MAT to the file MAT.scid. Service: equities.us \| 2017-11-01 07:52:36 HD Request # 9 \| Download start date-time: 2017-10-31 10:15:07.000 \| 2017-11-01 07:52:36 HD Request # 9 \| Using server: ds1.sierracharts.com port 10150 \| 2017-11-01 07:52:36 Socket (11) \| Creating socket. \| 2017-11-01 07:52:36 Socket (11) \| Connecting to IP: 8.18.161.135. \| 2017-11-01 07:52:36 HD Request # 9 \| Setting DTC encoding to Binary VLS \| 2017-11-01 07:52:36 HD Request # 9 \| Sending historical data logon request message. \| 2017-11-01 07:52:36 HD Request # 9 \| Requesting Intraday data. Start date-time: 2017-10-31 10:15:07. Record interval: 1. Symbol: MAT \| 2017-11-01 07:52:36 HD Request # 9 \| Decompressing data. \| 2017-11-01 07:52:36 HD Request # 9 \| Receiving Intraday data for MAT starting at 2017-10-31 10:15:07 \| 2017-11-01 07:52:36 HD Request # 9 \| Timestamp of first Intraday data file record written: 2017-10-31 10:15:07 \| 2017-11-01 07:52:36 Socket (11) \| Initiating close of socket by core. \| 2017-11-01 07:52:36 Historical data download thread signaled to stop. \| 2017-11-01 07:52:36 Socket (11) \| Shutdown started. Waiting for graceful close. \| 2017-11-01 07:52:36 Socket (11) \| Socket gracefully closed by remote side. \| 2017-11-01 07:52:36 Socket (11) \| Closed. \| 2017-11-01 07:52:36 HD Request # 9 \| Received 9260 records from 2017-10-31 10:15:07 to 2017-10-31 19:59:50 (9.7 hours) and wrote 9260 records for MAT \| 2017-11-01 07:52:36 HD Request # 9 \| Intraday download COMPLETE for MAT. Completion time: 1s. Unique request ID: 7 \| 2017-11-01 07:52:36 Removed historical data download ID 7 \| 2017-11-01 07:52:36 Real-time Intraday chart data file updates started for MAT \| 2017-11-01 07:52:36 Opened cached Intraday file: C:\SierraChart\Data\MAT.scid \| 2017-11-01 07:52:36 Intraday chart data file opened for MAT \| 2017-11-01 07:52:36 Interactive Brokers \| Using primary service for historical data for MAT \| 2017-11-01 07:52:36 Intraday data recording state for symbol MAT is set to download 'Pending'. \| 2017-11-01 07:52:36 HD Request # 10 \| Downloading Intraday chart data for WPM to the file WPM.scid. Service: equities.us \| 2017-11-01 07:52:36 HD Request # 10 \| Download start date-time: 2017-10-31 10:28:32.000 \| 2017-11-01 07:52:36 HD Request # 10 \| Using server: ds7.sierracharts.com port 10149 \| 2017-11-01 07:52:36 Socket (12) \| Creating socket. \| 2017-11-01 07:52:36 Socket (12) \| Connecting to IP: 8.18.161.133. \| 2017-11-01 07:52:36 HD Request # 10 \| Setting DTC encoding to Binary VLS \| 2017-11-01 07:52:36 HD Request # 10 \| Sending historical data logon request message. \| 2017-11-01 07:52:36 HD Request # 10 \| Requesting Intraday data. Start date-time: 2017-10-31 10:28:32. Record interval: 1. Symbol: WPM \| 2017-11-01 07:52:37 HD Request # 10 \| Decompressing data. \| 2017-11-01 07:52:37 HD Request # 10 \| Receiving Intraday data for WPM starting at 2017-10-31 10:28:32 \| 2017-11-01 07:52:37 HD Request # 10 \| Timestamp of first Intraday data file record written: 2017-10-31 10:28:32 \| 2017-11-01 07:52:37 Socket (12) \| Initiating close of socket by core. \| 2017-11-01 07:52:37 Socket (12) \| Shutdown started. Waiting for graceful close. \| 2017-11-01 07:52:37 Socket (12) \| Socket gracefully closed by remote side. \| 2017-11-01 07:52:37 Historical data download thread signaled to stop. \| 2017-11-01 07:52:37 Socket (12) \| Closed. \| 2017-11-01 07:52:37 HD Request # 10 \| Received 1807 records from 2017-10-31 10:28:32 to 2017-10-31 16:14:36 (5.8 hours) and wrote 1807 records for WPM \| 2017-11-01 07:52:37 HD Request # 10 \| Intraday download COMPLETE for WPM. Completion time: 0s. Unique request ID: 8 \| 2017-11-01 07:52:37 Removed historical data download ID 8 \| 2017-11-01 07:52:37 Real-time Intraday chart data file updates started for WPM \| 2017-11-01 07:52:37 Opened cached Intraday file: C:\SierraChart\Data\WPM.scid \| 2017-11-01 07:52:37 Intraday chart data file opened for WPM \| 2017-11-01 07:52:37 Interactive Brokers \| Using primary service for historical data for WPM \| 2017-11-01 07:52:37 Intraday data recording state for symbol WPM is set to download 'Pending'. \| 2017-11-01 07:52:37 HD Request # 11 \| Downloading Intraday chart data for SAND to the file SAND.scid. Service: equities.us \| 2017-11-01 07:52:42 HD Request # 11 \| Download start date-time: 2017-10-31 18:45:05.000 \| 2017-11-01 07:52:42 HD Request # 11 \| Requesting a total of 0 days and 52056 seconds. \| 2017-11-01 07:52:42 HD Request # 11 \| IB Backfill - Seconds requested: 52056. Seconds Remaining: 0. \| 2017-11-01 07:52:42 HD Request # 11 \| Requesting 52056 Seconds of data at 30 secs with ending date-time at 2017-11-01 09:02:41 for SAND. PriceType: TRADES \| 2017-11-01 07:52:42 HD Request # 11 \| Processing historical data message from TWS \| 2017-11-01 07:52:42 HD Request # 11 \| Receiving Intraday data for SAND starting at 2017-10-31 18:35:30 \| 2017-11-01 07:52:42 HD Request # 11 \| Timestamp of first Intraday data file record written: 2017-10-31 18:45:30 \| 2017-11-01 07:52:42 HD Request # 11 \| Received 1130 records and wrote 149 records from 2017-10-31 10:35:00 to 2017-10-31 19:59:30. \| 2017-11-01 07:52:42 HD Request # 11 \| Received 1130 records from 2017-10-31 18:35:30 to 2017-10-31 19:59:30 (84.0 minutes) and wrote 149 records for SAND \| 2017-11-01 07:52:42 HD Request # 11 \| Intraday download COMPLETE for SAND. Completion time: 1s. Unique request ID: 10 \| 2017-11-01 07:52:42 Removed historical data download ID 10 \| 2017-11-01 07:52:42 Real-time Intraday chart data file updates started for SAND \| 2017-11-01 07:52:42 Opened cached Intraday file: C:\SierraChart\Data\SAND.scid \| 2017-11-01 07:52:42 Intraday chart data file opened for SAND \| 2017-11-01 07:52:42 HD Request # 12 \| Downloading Intraday chart data for SQQQ to the file SQQQ.scid. Service: equities.us \| 2017-11-01 07:52:42 HD Request # 12 \| Download start date-time: 2017-11-01 07:36:03.000 \| 2017-11-01 07:52:42 HD Request # 12 \| Requesting a total of 0 days and 5799 seconds. \| 2017-11-01 07:52:42 HD Request # 12 \| IB Backfill - Seconds requested: 5799. Seconds Remaining: 0. \| 2017-11-01 07:52:42 HD Request # 12 \| Requesting 5799 Seconds of data at 30 secs with ending date-time at 2017-11-01 09:02:42 for SQQQ. PriceType: TRADES \| 2017-11-01 07:52:42 HD Request # 12 \| Processing historical data message from TWS \| 2017-11-01 07:52:42 HD Request # 12 \| Receiving Intraday data for SQQQ starting at 2017-11-01 07:26:30 \| 2017-11-01 07:52:42 HD Request # 12 \| Timestamp of first Intraday data file record written: 2017-11-01 07:36:30 \| 2017-11-01 07:52:42 HD Request # 12 \| Received 54 records and wrote 33 records from 2017-11-01 07:26:00 to 2017-11-01 07:52:30. \| 2017-11-01 07:52:42 HD Request # 12 \| Received 54 records from 2017-11-01 07:26:30 to 2017-11-01 07:52:30 (26.0 minutes) and wrote 33 records for SQQQ \| 2017-11-01 07:52:42 HD Request # 12 \| Intraday download COMPLETE for SQQQ. Completion time: 0s. Unique request ID: 11 \| 2017-11-01 07:52:42 Removed historical data download ID 11 \| 2017-11-01 07:52:42 Real-time Intraday chart data file updates started for SQQQ \| 2017-11-01 07:52:42 Opened cached Intraday file: C:\SierraChart\Data\SQQQ.scid \| 2017-11-01 07:52:42 Intraday chart data file opened for SQQQ \| 2017-11-01 07:52:42 HD Request # 13 \| Downloading Intraday chart data for ES-201712-GLOBEX to the file ES-201712-GLOBEX.scid. Service: ib \| 2017-11-01 07:52:42 HD Request # 13 \| Download start date-time: 2017-11-01 07:42:34.000 \| 2017-11-01 07:52:42 HD Request # 13 \| Requesting a total of 0 days and 5408 seconds. \| 2017-11-01 07:52:42 HD Request # 13 \| IB Backfill - Seconds requested: 5408. Seconds Remaining: 0. \| 2017-11-01 07:52:42 HD Request # 13 \| Requesting 5408 Seconds of data at 30 secs with ending date-time at 2017-11-01 09:02:42 for ES-201712-GLOBEX. PriceType: TRADES \| 2017-11-01 07:52:42 HD Request # 13 \| Processing historical data message from TWS \| 2017-11-01 07:52:42 HD Request # 13 \| Receiving Intraday data for ES-201712-GLOBEX starting at 2017-11-01 07:33:00 \| 2017-11-01 07:52:42 HD Request # 13 \| Timestamp of first Intraday data file record written: 2017-11-01 07:43:00 \| 2017-11-01 07:52:42 HD Request # 13 \| Received 41 records and wrote 20 records from 2017-11-01 07:32:30 to 2017-11-01 07:52:30. \| 2017-11-01 07:52:42 HD Request # 13 \| Received 41 records from 2017-11-01 07:33:00 to 2017-11-01 07:52:30 (19.5 minutes) and wrote 20 records for ES-201712-GLOBEX \| 2017-11-01 07:52:42 HD Request # 13 \| Intraday download COMPLETE for ES-201712-GLOBEX. Completion time: 0s. Unique request ID: 12 \| 2017-11-01 07:52:42 Removed historical data download ID 12 \| 2017-11-01 07:52:42 Real-time Intraday chart data file updates started for ES-201712-GLOBEX \| 2017-11-01 07:52:42 Opened cached Intraday file: C:\SierraChart\Data\ES-201712-GLOBEX.scid \| 2017-11-01 07:52:42 Intraday chart data file opened for ES-201712-GLOBEX \| 2017-11-01 07:52:42 HD Request # 14 \| Downloading Intraday chart data for UA to the file UA.scid. Service: equities.us \| 2017-11-01 07:52:42 HD Request # 14 \| Download start date-time: 2017-11-01 07:33:13.000 \| 2017-11-01 07:52:42 HD Request # 14 \| Requesting a total of 0 days and 5969 seconds. \| 2017-11-01 07:52:42 HD Request # 14 \| IB Backfill - Seconds requested: 5969. Seconds Remaining: 0. \| 2017-11-01 07:52:42 HD Request # 14 \| Requesting 5969 Seconds of data at 30 secs with ending date-time at 2017-11-01 09:02:42 for UA. PriceType: TRADES \| 2017-11-01 07:52:42 HD Request # 14 \| Message from IB: The contract description specified for UA is ambiguous; you must specify the currency. IB Error Code: 200. Request ID: 14. \| 2017-11-01 07:52:42 HD Request # 14 \| Error downloading historical Intraday data for UA. The symbol is unknown to the server. \| 2017-11-01 07:52:42 HD Request # 14 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for UA \| 2017-11-01 07:52:42 HD Request # 14 \| Intraday download COMPLETE for UA. Completion time: 0s. Unique request ID: 13 \| 2017-11-01 07:52:42 Removed historical data download ID 13 \| 2017-11-01 07:52:42 Real-time Intraday chart data file updates started for UA \| 2017-11-01 07:52:42 Opened cached Intraday file: C:\SierraChart\Data\UA.scid \| 2017-11-01 07:52:42 Intraday chart data file opened for UA \| 2017-11-01 07:52:42 Message from IB: No historical data query found for ticker id:14. IB Error Code: 366. Request ID: 14. \| 2017-11-01 07:52:42 HD Request # 15 \| Downloading Intraday chart data for MAT to the file MAT.scid. Service: equities.us \| 2017-11-01 07:52:42 HD Request # 15 \| Download start date-time: 2017-10-31 19:59:50.000 \| 2017-11-01 07:52:42 HD Request # 15 \| Requesting a total of 0 days and 47572 seconds. \| 2017-11-01 07:52:42 HD Request # 15 \| IB Backfill - Seconds requested: 47572. Seconds Remaining: 0. \| 2017-11-01 07:52:42 HD Request # 15 \| Requesting 47572 Seconds of data at 30 secs with ending date-time at 2017-11-01 09:02:42 for MAT. PriceType: TRADES \| 2017-11-01 07:52:42 HD Request # 15 \| Message from IB: The contract description specified for MAT is ambiguous; you must specify the currency. IB Error Code: 200. Request ID: 15. \| 2017-11-01 07:52:42 HD Request # 15 \| Error downloading historical Intraday data for MAT. The symbol is unknown to the server. \| 2017-11-01 07:52:42 HD Request # 15 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for MAT \| 2017-11-01 07:52:42 HD Request # 15 \| Intraday download COMPLETE for MAT. Completion time: 0s. Unique request ID: 14 \| 2017-11-01 07:52:42 Removed historical data download ID 14 \| 2017-11-01 07:52:42 Real-time Intraday chart data file updates started for MAT \| 2017-11-01 07:52:42 Opened cached Intraday file: C:\SierraChart\Data\MAT.scid \| 2017-11-01 07:52:42 Intraday chart data file opened for MAT \| 2017-11-01 07:52:42 Message from IB: No historical data query found for ticker id:15. IB Error Code: 366. Request ID: 15. \| 2017-11-01 07:52:42 HD Request # 16 \| Downloading Intraday chart data for WPM to the file WPM.scid. Service: equities.us \| 2017-11-01 07:52:42 HD Request # 16 \| Download start date-time: 2017-10-31 16:14:36.000 \| 2017-11-01 07:52:42 HD Request # 16 \| Requesting a total of 0 days and 61086 seconds. \| 2017-11-01 07:52:42 HD Request # 16 \| IB Backfill - Seconds requested: 61086. Seconds Remaining: 0. \| 2017-11-01 07:52:42 HD Request # 16 \| Requesting 61086 Seconds of data at 30 secs with ending date-time at 2017-11-01 09:02:42 for WPM. PriceType: TRADES \| 2017-11-01 07:52:42 HD Request # 16 \| Message from IB: The contract description specified for WPM is ambiguous; you must specify the currency. IB Error Code: 200. Request ID: 16. \| 2017-11-01 07:52:43 HD Request # 16 \| Error downloading historical Intraday data for WPM. The symbol is unknown to the server. \| 2017-11-01 07:52:43 HD Request # 16 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for WPM \| 2017-11-01 07:52:43 HD Request # 16 \| Intraday download COMPLETE for WPM. Completion time: 0s. Unique request ID: 15 \| 2017-11-01 07:52:43 Removed historical data download ID 15 \| 2017-11-01 07:52:43 Real-time Intraday chart data file updates started for WPM \| 2017-11-01 07:52:43 Opened cached Intraday file: C:\SierraChart\Data\WPM.scid \| 2017-11-01 07:52:43 Intraday chart data file opened for WPM \| 2017-11-01 07:52:43 Message from IB: No historical data query found for ticker id:16. IB Error Code: 366. Request ID: 16. \| 2017-11-01 07:52:43

[2017-11-01 18:14:37] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Use: WPM-STK-SMART/NYSE Also refer to this section here: Interactive Brokers Symbols: Stocks With Specified Exchange and Primary Exchange Format You need to make sure that the Component Exchange Separator in TWS is set to a / Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-01 18:16:32

[2017-11-01 19:00:48] #7 [Go To First Post]
kcarey - Posts: 33
Now both wpm and amd are doing the same thing. download to 30 or 40 min ago and no further updates. I have followed your listed procedures as to how to enter the symbols and it has have not worked. I tried another nyse chart and it did load correctly. I have called IB and they saw that sierra was looking for a currency request. I have also tried to remove the symbols from file-open intraday chart and am unable. I have deleted the charts but still get error deleting windows error code 32 the process cannot access the file because itis being used...

[2017-11-01 19:25:30] #8 [Go To First Post]
kcarey - Posts: 33
I got it finally. Before your fix I had to go into c:sierra chats /data are delete it there.

[2017-11-01 21:45:07] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We just want to comment that this does not make sense: . I have called IB and they saw that sierra was looking for a currency request. Were they saying that Sierra Chart should be setting the Currency field of the TWS Contract structure when requesting market data and submitting orders? That would make more sense. There are certain types of cases where it is not being set but you have the ability to add the currency to the symbol according to the documented symbol format. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-01 21:45:26

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