Support Board
Date/Time: Thu, 16 Jan 2025 10:38:39 +0000
Unable to add users to my Account - Sikatna Traders
View Count: 629
| [2017-10-31 04:47:21] |
| User994685 - Posts: 2 |
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Hello, Recently, my existing users can no longer access my Custom Studies, in addition, I can no longer add new users to my account, Sikatna Traders. Please advise. Thank you. |
| [2017-10-31 05:02:51] |
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We responded to your support ticket here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets We need the specific details requested. Also, if you want to add a new user, have them update Sierra Chart to the current version following the instructions here: Software Download: Fast Update And use the Account Name they see listed under Help >> About. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-31 05:03:39
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