Support Board
Date/Time: Tue, 28 Jan 2025 14:03:06 +0000
NG Nov Data Missing on Dec Continous Chart - CTS, SC v1628
View Count: 1096
[2017-10-27 16:03:43] |
User948528 - Posts: 108 |
Charting NG Dec contract on CTS, SC v1628, on continuous chart, Nov data is missing. Tried all methods of reloading, Delete and re-download, and deleting daily files does not fix. Charting Nov contract works fine. ---------------------------- NG.20171200.CME_NY [CBV] Daily #12 | Error while getting daily open price with date 2017-10-27 from file. C:\SierraChartCTS\Data\NG.20171200.CME_NY.dly. Error: Date not found | 2017-10-25 03:40:08 Unable to determine transition date based on volume from files: NGX17.dly, NG.20171200.CME_NY.dly | 2017-10-25 03:45:19 The NG.20171200.CME_NY.dly symbol may not be the active contract month. | 2017-10-25 03:45:19 Date Time Of Last Edit: 2017-10-27 19:08:36
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[2017-10-27 19:08:04] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data The Historical Daily chart looks good for us: http://www.sierrachart.com/image.php?Image=1509131246783.png We also verified the CTS Symbol Settings. So you should get the same result when using CTS as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-10-27 22:16:07] |
User948528 - Posts: 108 |
Thanks this fixed it, but I'm still struggling with this error on a different symbol, GC: GC.20171200.CME_CO [CBV] 60 Min #4 | File GCQ17.dly has a price inaccuracy at Date: 2017-07-27. Price: 12600 is significantly off compared to next contract open price of 1275.3 | 2017-10-27 18:06:43 It was two different similar errors before, I've tried deleting and re-downloading all the recent GC contract daily files, and still have the one error above. Is it related to old historical data files being from a different feed/format? Date Time Of Last Edit: 2017-10-27 22:16:28
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[2017-10-27 23:08:20] |
Sierra Chart Engineering - Posts: 104368 |
If you follow this procedure here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data And re-download data for all contract months, you should not encounter that error anymore. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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