Login Page - Create Account

Support Board


Date/Time: Tue, 28 Jan 2025 14:03:06 +0000



NG Nov Data Missing on Dec Continous Chart - CTS, SC v1628

View Count: 1096

[2017-10-27 16:03:43]
User948528 - Posts: 108
Charting NG Dec contract on CTS, SC v1628, on continuous chart, Nov data is missing. Tried all methods of reloading, Delete and re-download, and deleting daily files does not fix.

Charting Nov contract works fine.

----------------------------
NG.20171200.CME_NY [CBV] Daily #12 | Error while getting daily open price with date 2017-10-27 from file. C:\SierraChartCTS\Data\NG.20171200.CME_NY.dly. Error: Date not found | 2017-10-25 03:40:08

Unable to determine transition date based on volume from files: NGX17.dly, NG.20171200.CME_NY.dly | 2017-10-25 03:45:19
The NG.20171200.CME_NY.dly symbol may not be the active contract month. | 2017-10-25 03:45:19
Date Time Of Last Edit: 2017-10-27 19:08:36
[2017-10-27 19:08:04]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

The Historical Daily chart looks good for us:
http://www.sierrachart.com/image.php?Image=1509131246783.png


We also verified the CTS Symbol Settings. So you should get the same result when using CTS as well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-10-27 22:16:07]
User948528 - Posts: 108
Thanks this fixed it, but I'm still struggling with this error on a different symbol, GC:

GC.20171200.CME_CO [CBV] 60 Min #4 | File GCQ17.dly has a price inaccuracy at Date: 2017-07-27. Price: 12600 is significantly off compared to next contract open price of 1275.3 | 2017-10-27 18:06:43

It was two different similar errors before, I've tried deleting and re-downloading all the recent GC contract daily files, and still have the one error above. Is it related to old historical data files being from a different feed/format?
Date Time Of Last Edit: 2017-10-27 22:16:28
[2017-10-27 23:08:20]
Sierra Chart Engineering - Posts: 104368
If you follow this procedure here:

Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

And re-download data for all contract months, you should not encounter that error anymore.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account