Support Board
Date/Time: Thu, 16 Jan 2025 07:05:46 +0000
Unable to place order via Sierra Chart for ZB -
View Count: 664
| [2017-10-19 13:37:33] |
| DuckDodgers - Posts: 9 |
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Hi I have just tried to place a buy order on ZB and it's coming back with a security definition error. See log below.... Trade Activity Log: File read result: 338 records inserted. 52 fill records inserted. 0 records filtered. | 2017-10-19 09:37:54 Trade Activity Log: File date-time limits: Sim records date-time limit is 2017-10-04 00:00:00. Non-sim records date-time limit is 2017-07-18 00:00:00. Non-sim fill record date-time limit is 2016-10-19 00:00:00. | 2017-10-19 09:37:54 Order Error - Unable to submit order without security definition. Try again. Internal Order ID: 177. Service Order ID: (none). Symbol: ZB.20171200.CME_F | 2017-10-19 09:39:15 * Order Error - Unable to submit order without security definition. Try again. Internal Order ID: 178. Service Order ID: (none). Symbol: ZB.20171200.CME_F | 2017-10-19 14:33:19 * |
| [2017-10-19 17:20:29] |
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Update Sierra Chart following the instructions here: Software Download: Fast Update Open a chart for that symbol, and then provide a copy of the Message Log following the instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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