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Date/Time: Sun, 24 Nov 2024 03:01:40 +0000



Charts not updating with market moves / data

View Count: 1313

[2013-09-10 14:14:13]
Julian Nazza - Posts: 12
Ever since updating to the latest version (with the FIX connection to CTS), the charts have been unreliable by not "moving with the market" (ie. charts are not updating). I've tried disconnecting then reconnecting, logging out / in, etc but it made no difference. I didn't experience this with the previous sierra version. Nothing in my PC setup has changed.

Date Time Of Last Edit: 2013-09-10 14:21:58
[2013-09-10 14:43:43]
Pedro de Lilia - Posts: 2
I'm having the same problem here. The connection looks ok, but no data is been download. (I'm using FIX connection with CTS as well).
[2013-09-10 18:08:29]
Sierra Chart Engineering - Posts: 104368
Refer to instructions here about this:
Problems with connectioning with CTS FIX again!!
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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