Support Board
Date/Time: Thu, 16 Jan 2025 06:41:12 +0000
Multiple Instances with Multiple DTS
View Count: 804
| [2017-10-18 11:06:52] |
| User94740 - Posts: 333 |
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currently I have IB and Infinity(Transact) respectively to two different instances. Only one updates at a time.
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| [2017-10-18 17:28:41] |
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Since you are using the Sierra Chart Exchange Data Feed, you need to pay for and activate a second connection. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-18 17:29:27
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| [2017-10-18 20:19:48] |
| User94740 - Posts: 333 |
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could you please explain how sc indicates the possibility of multiple data providers in multiple instances, but when it comes to your service I can only have your service and am obligated to pay for another connection even though I can receive data from another data provider? Something sounds wrong here.
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| [2017-10-18 21:41:54] |
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The documentation here explains this and what to do: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Connections It is right there. What do you not understand about the subsection titled: "Using Trading Service Provided Data Feed". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-18 22:33:10
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| [2017-10-19 12:04:19] |
| User94740 - Posts: 333 |
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please excuse, but I guess I got thrown off with your initial response stating I would need to purchase a second connection.
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| [2017-10-19 17:22:39] |
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Yes, we had thought that you wanted to use the Sierra Chart Exchange Data Feed in both instances for each of those trading services.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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