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Date/Time: Thu, 16 Jan 2025 05:56:51 +0000



Cant connect to DF

View Count: 1063

[2017-10-16 08:55:39]
User793415 - Posts: 3
Hello,after new version of SC it is not possibble to connect to data.Didnt change anything,new version install only.Thanx for help!Old version is functional.
Michal F
[2017-10-16 09:42:47]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-10-16 16:01:01]
Sierra Chart - Max - Posts: 5778
Sent by user:
Reading Internal Order ID file. | 2017-10-16 10:38:12
Reading Trade Orders file. | 2017-10-16 10:38:12
Reading Trade Positions file. | 2017-10-16 10:38:12
Listening on UDP port 22903. | 2017-10-16 10:38:12
Software version: 1623 | 2017-10-16 10:38:12
Usage end date: 2017-10-18 | 2017-10-16 10:38:12
Enabled for: Advanced Features. | 2017-10-16 10:38:12
Enabled for: Advanced Features 2. | 2017-10-16 10:38:12
Enabled for: Sierra Chart Historical Data Service. | 2017-10-16 10:38:12
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-10-16 10:38:12
Current selected Data/Trading service: GAIN Capital/OEC | 2017-10-16 10:38:12
Chart Update Interval: 500 | 2017-10-16 10:38:12
Time Zone: +00:00:00 (UTC+00) | 2017-10-16 10:38:12
2017-10-16 12:38:18 Local computer time | 2017-10-16 10:38:12
2017-10-16 10:38:18 Local computer time in UTC | 2017-10-16 10:38:12
2017-10-16 10:38:18 Local computer time in SC Time Zone | 2017-10-16 10:38:12
2017-10-16 10:38:15 Server time in UTC | 2017-10-16 10:38:12
Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-10-16 10:38:12
Program path: D:\SierraChart\ | 2017-10-16 10:38:12
Data Files path: D:\SierraChart\Data\ | 2017-10-16 10:38:12
OS Version Number: 10.0 | 2017-10-16 10:38:12
Locale Setting: C | 2017-10-16 10:38:12

Checking for new symbol settings for service code oec | 2017-10-16 10:38:12
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-10-16 10:38:12
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-10-16 10:38:12
Received 5 login tokens. | 2017-10-16 10:38:19
Symbol settings are up-to-date for oec | 2017-10-16 10:38:19
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-10-16 10:38:21
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-10-16 10:38:21
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2017-10-16 10:38:24
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2017-10-16 10:38:24
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2017-10-16 10:38:24
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 10:38:24
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2017-10-16 10:38:24
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-10-16 10:38:24
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2017-10-16 10:38:24
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-10-16 10:38:24
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 10:38:24
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-10-16 10:38:24
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-10-16 10:38:26
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2017-10-16 10:38:26
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-10-16 10:38:26
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 10:38:26
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-10-16 10:38:26

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:29
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:29 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:29
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:29
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:29
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:29
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-10-16 10:38:29
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:29
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:29

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:32
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:32 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:32
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:32
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:32
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:32
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:32
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:32

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:35
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:35 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:35
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:35
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:35
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:35
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:35
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:35

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:38
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:38 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:38
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:38
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:38
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:38
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:38
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:38

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:41
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:41 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:41
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:41
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:41
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:41
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:41
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:41

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:44
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:44 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:44
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:44
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:44
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:44
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:44
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:44

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:47
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:47 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:47
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:47
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:47
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:47
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:47
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:47

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:50
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:50 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:50
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:50
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:50
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:50
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:50
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:50

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:53
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:53 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:53
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:53
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:53
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:53
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:53
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:53

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:56
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:56 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:56
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:56
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:56
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:56
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:56
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:56

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:38:59
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:38:59 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:38:59
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:59
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:38:59
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:38:59
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:38:59
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:38:59

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:02
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:02 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:02
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:02
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:02
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:02
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:02
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:02

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:05
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:05 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:05
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:05
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:05
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:05
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:05
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:05

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:08
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:08 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:08
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:08
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:08
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:08
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:08
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:08

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:11
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:11 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:11
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:11
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:11
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:11
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:11
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:11

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:14
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:14 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:14
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:14
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:15
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:15
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:15
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:15

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:18
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:18 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:18
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:18
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:18
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:18
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:18
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:18

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:21
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:21 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:21
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:21
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:21
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:21
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:21
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:21

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:24
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:24 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:24
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:24
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:24
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:24
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:24
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:24

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:27
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:27 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:27
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:27
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:27
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:27
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:27
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:27

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:30
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:30 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:30
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:30
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:30
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:30
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:30
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:30

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:33
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:33 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:33
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:33
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:33
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:33
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:33
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:33

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:36
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:36 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:36
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:36
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:36
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:36
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:36
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:36

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:39
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:39 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:39
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:39
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:39
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:39
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:39
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:39

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:42
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:42 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:42
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:42
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:42
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:42
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:42
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:42

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:45
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:45 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:45
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:45
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:45
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:45
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:45
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:45

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:48
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:48 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:48
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:48
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:48
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:48
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:48
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:48

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:51
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:51 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:51
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:51
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:51
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:51
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:51
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:51

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:54
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:54 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:54
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:54
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:54
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:54
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:54
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:54

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:39:57
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:39:57 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:39:57
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:57
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:39:57
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:39:57
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:39:57
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:39:57

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:40:00
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:40:00 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:40:00
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:00
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:40:00
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:40:00
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:40:00
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:00

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:40:03
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:40:03 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:40:03
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:03
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:40:03
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:40:03
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:40:03
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:03

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:40:06
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:40:06 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:40:06
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:06
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:40:06
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:40:06
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:40:06
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:06

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:40:09
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:40:09 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:40:09
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:09
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:40:09
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:40:09
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:40:09
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:09

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:40:12
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:40:12 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:40:12
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:12
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:40:12
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:40:12
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:40:12
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:12

GAIN Capital/OEC | Connecting to trading server . Port: 9400. | 2017-10-16 10:40:15
GAIN Capital FIX Trading: Failed to connect the socket. | 2017-10-16 10:40:15 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-16 10:40:15
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:15
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-10-16 10:40:15
GAIN Capital/OEC | Disconnected from the trading server. | 2017-10-16 10:40:15
GAIN Capital/OEC | Disconnected. | 2017-10-16 10:40:15
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-16 10:40:15

Sierra Chart Support
[2017-10-16 18:46:17]
Sierra Chart Engineering - Posts: 104368
The problem is there is no Server selection.

Follow step numbers 3, 4 and 5 here:
https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SetupInstructions

You should then be able to connect after this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-10-16 18:46:28
[2017-10-16 19:01:32]
User793415 - Posts: 3
Hello!
my appologies,didnt notice that!
Thank you a lot for help,my fault
BR
Michal

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