Support Board
Date/Time: Thu, 16 Jan 2025 05:46:09 +0000
BitMex: SC doesn't send orders and switches to SIM - Mode.
View Count: 938
| [2017-10-16 08:26:02] |
| User891094 - Posts: 11 |
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I'm using a trial version of SC in connection with SC. 12days left on the trial, so that should not be the problem. Last week, everything went fine, I connected via API and could trade. Today I logged in as usual and wanted to post the first order but upon clicking on the DOM, SC automatically switches to SIM - mode. SC restarted, PC restarted, API connection deleted and reestablished with a new key. Still the same behaviour. I toggle SIM - mode off, post an order, SC immediately switches to SIM - mode. My BitMex account is funded and I can post orders through the web - interface. It's just SC doesn't forward orders to BitMex. Trade Activity Log says: "Trade Simulation Mode has been disabled. Toggled by user" - > "Flagged to reload Trades list in charts" - > " Trade Simulation Mode has been enabled. Enabled because Service does not support trading." So what's going on here? Is there a transaction limit on live trades during the trial period? I haven't changed anything after last weeks trading, besides logging in from another computer. Pls help. |
| [2017-10-16 09:41:29] |
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You need to set Global Settings >> Data/Trade Service Settings>> Service to BitMEX [Trading]. Follow through the instructions here: BitMEX Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-16 09:41:45
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