Support Board
Date/Time: Mon, 27 Jan 2025 20:16:21 +0000
disconnecting
View Count: 822
[2017-10-16 07:49:49] |
User30743 - Posts: 365 |
hi, sudeenly, this morning my sierra started to keep disconnecting.. i have no idea why.. can you tell me what is wrong?
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log.txt - Attached On 2017-10-16 07:49:41 UTC - Size: 95.22 KB - 339 views |
[2017-10-16 09:38:10] |
Sierra Chart Engineering - Posts: 104368 |
You are getting an OS error from the Rithmic software: Rithmic Trading | Message from server: Error creating the main object. Error message: os error | 2017-10-16 Could be caused by a firewall on your system. Try disabling that firewall. If you just have the Windows firewall most likely that is not a problem. And if you still have a problem we need to get the Rithmic log file and we will send it to Rithmic to see what the problem is. The path to this file is usually: C:\SierraChart\Rim\Rithmic.log.000 Here are instructions to attach it: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-16 09:38:52
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