Support Board
Date/Time: Sun, 24 Nov 2024 02:25:36 +0000
User Email Question - TopStepTrader Bid/Ask
View Count: 1538
| [2013-09-09 16:23:36] |
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I just registered for a trial to go with my topstep trader combine account. The bid/ask columns are not updating in my DOM. It looks like it gets the data at startup, but then is frozen on those values, except for the last price highlight, it moves around correctly.
Any clue how to fix this? Sierra Chart Support |
| [2013-09-09 18:07:50] |
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We have heard about this problem. We need to contact CTS about it. It is a server-side issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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