Support Board
Date/Time: Thu, 16 Jan 2025 02:43:57 +0000
Intraday continues futures contract chart data missing
View Count: 826
| [2017-10-09 14:08:35] |
| User797234 - Posts: 2 |
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Hi there. I downloaded ESZ17 intraday chart. Than in chart settings, I chose to download data for last 2 years for continues contract. All I got is data from September 2016 and few missing months data as well. Tried to download, reload, delete and reload, restarted Sierra Charts, restarted computer. Nothing helped. What am I missing? Thanks
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| [2017-10-09 16:38:01] |
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You need to follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-09 16:42:01] |
| User797234 - Posts: 2 |
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Thanks for your reply. I followed the instructions and it did not load any data at all, so the Sierra Chart window was black - no chart there, nothing. I tried all months or few months - it did not change anything.
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| [2017-10-09 17:35:21] |
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This therefore indicates there is a problem downloading Historical Intraday data. Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server For us to confirm this, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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