Support Board
Date/Time: Thu, 16 Jan 2025 07:55:08 +0000
[Locked] - my activation
View Count: 4404
| [2017-10-12 16:08:11] |
| User798034 - Posts: 41 |
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I mapped live account to sierra. Stil sim mode. how can I fixed ? Please see attached, I followed https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SetupInstructions and http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php I cannot switch from sim to my E.. |
e3.png| [2017-10-12 17:12:52] |
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In the list box at the top of the Trade Activity Log that contains the list of Symbols, select the symbol without [Sim] in front of it. Refer to: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-16 13:56:11] |
| User990042 - Posts: 5 |
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still not working. see attachment
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| [2017-10-16 13:58:53] |
| User990042 - Posts: 5 |
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File attached
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| [2017-10-16 14:17:11] |
| User990042 - Posts: 5 |
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live account mapped. but positions not opened. only sim nonstop
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| [2017-10-16 18:49:46] |
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In regards to the Trade Activity Log tabs, they depend upon order fills to generate the information. Refer to: Trade Activity Log: Missing Order Fills from Trade Activity Log live account mapped. but positions not opened. only sim nonstop
Refer to this section here about this:Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-16 18:50:34
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| [2017-10-20 19:49:00] |
| User798034 - Posts: 41 |
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Many thanks for answers and support. Much appreciated. Last question I hope is : how can i open to chart attached DOM screenshot with Limit orders. |
| [2017-10-21 20:15:59] |
| User798034 - Posts: 41 |
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Do I need to have activated this if I want to see Limit orders on DOM? And if yes should I switch data trade services to sierra or stil lease my settings as: SP 5 data siera purchased and data from Gain cap. |
| [2017-10-21 20:16:21] |
| User798034 - Posts: 41 |
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I can attach dom to chart but i dont see a limit orders.
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| [2017-10-22 00:00:18] |
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In response to post #31 and #32, refer to the instructions here: Chart Trading and the Chart DOM: Customizing Trade DOM and Chart DOM Columns You need to contact your broker and make sure your Gain Capital account is authorized for CME market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-22 15:34:26] |
| User798034 - Posts: 41 |
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Gain cap saying its authorised for depth data. Are you sure i dont need to activate attached service? |
| [2017-10-22 15:40:43] |
| User798034 - Posts: 41 |
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i still see this. (screenshot was created when market was opened.) |
| [2017-10-23 01:42:27] |
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What is the symbol of the Trading DOM? You need to follow the instructions here to add the Bid Size and Ask Size columns if they are not already added: Chart Trading and the Chart DOM: Customizing Trade DOM and Chart DOM Columns Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-23 07:22:56] |
| User798034 - Posts: 41 |
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symbol is NQ they are added. see screenshot. |
| [2017-10-23 08:11:02] |
| User798034 - Posts: 41 |
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GOT IT. TANKS~
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| [2017-10-23 08:54:55] |
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Go to that NQ chart with the Chart DOM which does not have any market depth quantities displayed, and select Chart >> Open Market Depth Window. Do you see the market depth data displayed now?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-23 09:39:55] |
| User798034 - Posts: 41 |
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Yes. All is ok now. Many thanks
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| [2017-10-23 09:40:37] |
| User798034 - Posts: 41 |
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one more question. is there any keyboard shortcut to switch between chartbooks ?
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| [2017-10-23 17:19:21] |
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You can switch between Chartbooks through the CB menu or use these Control Bar buttons: Control Bar: Control Bar Chartbook Buttons Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-24 20:40:25] |
| User990042 - Posts: 5 |
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I cannot find IBM symbol. what should i type in symbol field: IBM or NYSE IBM or what |
| [2017-10-24 20:54:38] |
| User990042 - Posts: 5 |
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where i can find fibo retracement levels.
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| [2017-10-24 22:44:28] |
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We are now locking this thread. Those questions need to be posted in a separate Support Request and we will only provide support for a paid account. The account you are posting from is expired and will receive no support.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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