Support Board
Date/Time: Thu, 16 Jan 2025 00:57:52 +0000
Relative Volume causes CPU exceptions
View Count: 1249
| [2017-10-03 15:13:11] |
| Usermb - Posts: 126 |
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Just upgraded to 1619, now i get exceptions and relative volume doesn't work anymore. Warning: The Custom DLL study "SierraChartStudies.scsf_RelativeVolume" has just caused a CPU exception. | 2017-10-03 17:08:46 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2017-10-03 17:08:46 * Warning: The Custom DLL study "SierraChartStudies.scsf_RelativeVolume" has just caused a CPU exception. | 2017-10-03 17:09:04 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2017-10-03 17:09:04 * Warning: The Custom DLL study "SierraChartStudies.scsf_RelativeVolume" has just caused a CPU exception. | 2017-10-03 17:09:17 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2017-10-03 17:09:17 * Warning: The Custom DLL study "SierraChartStudies.scsf_RelativeVolume" has just caused a CPU exception. | 2017-10-03 17:09:17 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2017-10-03 17:09:17 * Warning: The Custom DLL study "SierraChartStudies.scsf_RelativeVolume" has just caused a CPU exception. | 2017-10-03 17:09:24 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2017-10-03 17:09:24 * Warning: The Custom DLL study "SierraChartStudies.scsf_RelativeVolume" has just caused a CPU exception. | 2017-10-03 17:09:24 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2017-10-03 17:09:24 * Warning: The Custom DLL study "SierraChartStudies.scsf_RelativeVolume" has just caused a CPU exception. | 2017-10-03 17:09:43 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2017-10-03 17:09:43 * Warning: The Custom DLL study "SierraChartStudies.scsf_RelativeVolume" has just caused a CPU exception. | 2017-10-03 17:09:54 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2017-10-03 17:09:54 * |
| [2017-10-03 15:30:08] |
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We will fix this. We are working on that study. Go back to 1617: Software Download: Software Rollback Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-03 15:38:06] |
| Usermb - Posts: 126 |
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Thanks, i rolled back, all is fine now.
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| [2017-10-03 17:27:32] |
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This issue is now resolved. You can update Sierra Chart to 1619 again. The problem is we have been working on the Relative Volume study but did not complete the testing and code review. And we had to get out a new version. But we did not expect a serious issue like this. Still not sure why that was happening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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