Support Board
Date/Time: Thu, 16 Jan 2025 01:16:22 +0000
cant connect to sirrachar
View Count: 1195
| [2017-10-03 14:11:43] |
| User38138 - Posts: 11 |
|
i got this message log Trade Activity Log: File read result: 0 records inserted. 0 fill records inserted. 0 records filtered. | 2017-10-03 09:30:40 Trade Activity Log: File date-time limits: Sim records date-time limit is 2017-09-18 00:00:00. Non-sim records date-time limit is 2017-07-02 00:00:00. Non-sim fill record date-time limit is 2016-10-03 00:00:00. | 2017-10-03 09:30:40 TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:31:29 * TransAct Trading | Invalid User or Password | 2017-10-03 09:31:45 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:31:45 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:31:52 * TransAct Trading | Invalid User or Password | 2017-10-03 09:32:11 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:32:11 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:32:18 * TransAct Trading | Invalid User or Password | 2017-10-03 09:32:29 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:32:29 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:32:36 * TransAct Trading | Invalid User or Password | 2017-10-03 09:33:25 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:33:25 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:33:32 * TransAct Trading | Invalid User or Password | 2017-10-03 09:33:53 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:33:53 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:34:00 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:34:21 * TransAct Trading | Invalid User or Password | 2017-10-03 09:34:35 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:34:35 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:35:12 * TransAct Trading | Invalid User or Password | 2017-10-03 09:35:16 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:35:16 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:36:02 * TransAct Trading | Invalid User or Password | 2017-10-03 09:36:07 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:36:07 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:36:54 * TransAct Trading | Invalid User or Password | 2017-10-03 09:36:57 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:36:57 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:37:49 * TransAct Trading | Invalid User or Password | 2017-10-03 09:37:55 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:37:55 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:38:52 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:40:54 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:43:01 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:45:13 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:47:30 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:49:52 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:52:19 * TransAct Trading | Invalid User or Password | 2017-10-03 09:52:50 * TransAct Trading | Connection Lost To Transact Price Server. | 2017-10-03 09:52:50 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:54:22 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:56:59 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 09:59:41 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 10:02:29 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 10:05:21 * TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2017-10-03 10:08:18 * |
| [2017-10-03 14:48:30] |
| |
|
Do you have a trading account with Infinity/Transact?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-03 14:55:57] |
| User38138 - Posts: 11 |
|
yes i do/ my infinity account# *** Date Time Of Last Edit: 2017-10-03 15:28:49
|
| [2017-10-03 15:28:34] |
| |
|
Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-03 16:17:21] |
| User38138 - Posts: 11 |
|
i followed the instruction and got this message log: Reading Internal Order ID file. | 2017-10-03 12:11:27 Reading Trade Orders file. | 2017-10-03 12:11:27 Reading Trade Positions file. | 2017-10-03 12:11:27 Listening on UDP port 22903. | 2017-10-03 12:11:27 Software version: 1619 | 2017-10-03 12:11:27 Usage end date: 2017-11-03 | 2017-10-03 12:11:27 Enabled for: Advanced Features. | 2017-10-03 12:11:27 Enabled for: Advanced Features 2. | 2017-10-03 12:11:27 Enabled for: Sierra Chart Historical Data Service. | 2017-10-03 12:11:27 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-10-03 12:11:27 Current selected Data/Trading service: TransAct Trading | 2017-10-03 12:11:27 Chart Update Interval: 500 | 2017-10-03 12:11:27 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-10-03 12:11:27 2017-10-03 19:11:36 Local computer time | 2017-10-03 12:11:27 2017-10-03 16:11:36 Local computer time in UTC | 2017-10-03 12:11:27 2017-10-03 12:11:36 Local computer time in SC Time Zone | 2017-10-03 12:11:27 2017-10-03 16:12:15 Server time in UTC | 2017-10-03 12:11:27 Local computer UTC time and Server UTC time difference: 40 seconds. | 2017-10-03 12:11:27 Notice: Your computer's clock is off by 40 seconds. For help with this, press the 'Send for Analysis' button. | 2017-10-03 12:11:27 Program path: C:\SierraChart\ | 2017-10-03 12:11:27 Data Files path: C:\SierraChart\Data\ | 2017-10-03 12:11:27 OS Version Number: 10.0 | 2017-10-03 12:11:27 Locale Setting: C | 2017-10-03 12:11:27 Checking for new symbol settings for service code transact.trading | 2017-10-03 12:11:27 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-10-03 12:11:27 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-10-03 12:11:27 Symbol settings are up-to-date for transact.trading | 2017-10-03 12:11:37 Received 5 login tokens. | 2017-10-03 12:11:37 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-10-03 12:11:38 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-10-03 12:11:38 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-10-03 12:11:42 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2017-10-03 12:11:42 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-10-03 12:11:42 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-03 12:11:42 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-10-03 12:11:42 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2017-10-03 12:11:42 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2017-10-03 12:11:42 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2017-10-03 12:11:42 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-03 12:11:42 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2017-10-03 12:11:42 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-10-03 12:11:44 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2017-10-03 12:11:44 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-10-03 12:11:44 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-03 12:11:44 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-10-03 12:11:44 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2017-10-03 12:11:47 TransAct Trading | Bridge process is running. | 2017-10-03 12:11:49 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-10-03 12:11:49 DTC Client socket (6) | Creating socket. | 2017-10-03 12:11:49 DTC Client socket (6) | Connecting to IP: 127.0.0.1. | 2017-10-03 12:11:49 TransAct Trading | Connected to server. | 2017-10-03 12:11:49 TransAct Trading | Starting socket receive thread. | 2017-10-03 12:11:49 TransAct Trading | Sending logon request message. | 2017-10-03 12:11:49 TransAct Trading | Market data feed reported to be lost. | 2017-10-03 12:12:03 TransAct Trading | Received logon response. | 2017-10-03 12:12:03 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-10-03 12:12:03 TransAct Trading | Server protocol version: 4. Client protocol version: 8 | 2017-10-03 12:12:03 TransAct Trading | Connection error: Device Not Authorized. | 2017-10-03 12:12:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-03 12:12:03 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:12:03 DTC Client socket (6) | Initiating close of socket by core. | 2017-10-03 12:12:03 TransAct Trading | Disconnected. | 2017-10-03 12:12:03 DTC Client socket (6) | Shutdown started. Waiting for graceful close. | 2017-10-03 12:12:03 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:12:03 DTC Client socket (6) | Socket gracefully closed by remote side. | 2017-10-03 12:12:04 DTC Client socket (6) | Closed. | 2017-10-03 12:12:04 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2017-10-03 12:12:08 TransAct Trading | Bridge process is running. | 2017-10-03 12:12:10 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-10-03 12:12:10 DTC Client socket (7) | Creating socket. | 2017-10-03 12:12:10 DTC Client socket (7) | Connecting to IP: 127.0.0.1. | 2017-10-03 12:12:10 TransAct Trading | Connected to server. | 2017-10-03 12:12:10 TransAct Trading | Starting socket receive thread. | 2017-10-03 12:12:10 TransAct Trading | Sending logon request message. | 2017-10-03 12:12:10 File >> Disconnect selected. | 2017-10-03 12:13:02 DTC Client socket (7) | Initiating close of socket by core. | 2017-10-03 12:13:02 DTC Client socket (7) | Shutdown started. Waiting for graceful close. | 2017-10-03 12:13:02 TransAct Trading | Disconnected. | 2017-10-03 12:13:02 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2017-10-03 12:13:04 TransAct Trading | Bridge process is not running! | 2017-10-03 12:13:06 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-10-03 12:13:06 DTC Client socket (8) | Creating socket. | 2017-10-03 12:13:06 DTC Client socket (8) | Connecting to IP: 127.0.0.1. | 2017-10-03 12:13:06 DTC Client socket (8) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-10-03 12:13:07 * DTC Client socket (8) | Initiating close of socket by core. | 2017-10-03 12:13:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-03 12:13:07 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:13:07 DTC Client socket (8) | Closed. | 2017-10-03 12:13:07 TransAct Trading | Disconnected. | 2017-10-03 12:13:07 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:13:07 DTC Client socket (7) | Socket gracefully closed by remote side. | 2017-10-03 12:13:11 DTC Client socket (7) | Closed. | 2017-10-03 12:13:11 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2017-10-03 12:13:12 TransAct Trading | Bridge process is running. | 2017-10-03 12:13:14 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-10-03 12:13:14 DTC Client socket (9) | Creating socket. | 2017-10-03 12:13:14 DTC Client socket (9) | Connecting to IP: 127.0.0.1. | 2017-10-03 12:13:14 TransAct Trading | Connected to server. | 2017-10-03 12:13:14 TransAct Trading | Starting socket receive thread. | 2017-10-03 12:13:14 TransAct Trading | Sending logon request message. | 2017-10-03 12:13:14 TransAct Trading | Received logon response. | 2017-10-03 12:14:15 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-10-03 12:14:15 TransAct Trading | Server protocol version: 4. Client protocol version: 8 | 2017-10-03 12:14:15 TransAct Trading | Logon error received from server: Error | 2017-10-03 12:14:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-03 12:14:15 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:14:15 DTC Client socket (9) | Initiating close of socket by core. | 2017-10-03 12:14:15 TransAct Trading | Disconnected. | 2017-10-03 12:14:15 DTC Client socket (9) | Shutdown started. Waiting for graceful close. | 2017-10-03 12:14:15 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:14:15 DTC Client socket (9) | Socket gracefully closed by remote side. | 2017-10-03 12:14:16 DTC Client socket (9) | Closed. | 2017-10-03 12:14:16 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2017-10-03 12:14:20 TransAct Trading | Bridge process is running. | 2017-10-03 12:14:22 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-10-03 12:14:22 DTC Client socket (10) | Creating socket. | 2017-10-03 12:14:22 DTC Client socket (10) | Connecting to IP: 127.0.0.1. | 2017-10-03 12:14:22 TransAct Trading | Connected to server. | 2017-10-03 12:14:22 TransAct Trading | Starting socket receive thread. | 2017-10-03 12:14:22 TransAct Trading | Sending logon request message. | 2017-10-03 12:14:22 TransAct Trading | Market data feed reported to be lost. | 2017-10-03 12:14:33 TransAct Trading | Received logon response. | 2017-10-03 12:14:33 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-10-03 12:14:33 TransAct Trading | Server protocol version: 4. Client protocol version: 8 | 2017-10-03 12:14:33 TransAct Trading | Connection error: Device Not Authorized. | 2017-10-03 12:14:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-03 12:14:33 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:14:33 DTC Client socket (10) | Initiating close of socket by core. | 2017-10-03 12:14:33 DTC Client socket (10) | Shutdown started. Waiting for graceful close. | 2017-10-03 12:14:33 TransAct Trading | Disconnected. | 2017-10-03 12:14:33 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:14:33 DTC Client socket (10) | Socket gracefully closed by remote side. | 2017-10-03 12:14:34 DTC Client socket (10) | Closed. | 2017-10-03 12:14:34 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2017-10-03 12:14:38 TransAct Trading | Bridge process is running. | 2017-10-03 12:14:40 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-10-03 12:14:40 DTC Client socket (11) | Creating socket. | 2017-10-03 12:14:40 DTC Client socket (11) | Connecting to IP: 127.0.0.1. | 2017-10-03 12:14:40 TransAct Trading | Connected to server. | 2017-10-03 12:14:40 TransAct Trading | Starting socket receive thread. | 2017-10-03 12:14:40 TransAct Trading | Sending logon request message. | 2017-10-03 12:14:40 TransAct Trading | Market data feed reported to be lost. | 2017-10-03 12:14:50 TransAct Trading | Received logon response. | 2017-10-03 12:14:50 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-10-03 12:14:50 TransAct Trading | Server protocol version: 4. Client protocol version: 8 | 2017-10-03 12:14:50 TransAct Trading | Connection error: Device Not Authorized. | 2017-10-03 12:14:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-03 12:14:50 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:14:50 DTC Client socket (11) | Initiating close of socket by core. | 2017-10-03 12:14:50 TransAct Trading | Disconnected. | 2017-10-03 12:14:50 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:14:50 DTC Client socket (11) | Shutdown started. Waiting for graceful close. | 2017-10-03 12:14:50 DTC Client socket (11) | Socket gracefully closed by remote side. | 2017-10-03 12:14:51 DTC Client socket (11) | Closed. | 2017-10-03 12:14:51 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2017-10-03 12:14:55 TransAct Trading | Bridge process is running. | 2017-10-03 12:14:57 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-10-03 12:14:57 DTC Client socket (12) | Creating socket. | 2017-10-03 12:14:57 DTC Client socket (12) | Connecting to IP: 127.0.0.1. | 2017-10-03 12:14:57 TransAct Trading | Connected to server. | 2017-10-03 12:14:57 TransAct Trading | Starting socket receive thread. | 2017-10-03 12:14:57 TransAct Trading | Sending logon request message. | 2017-10-03 12:14:57 TransAct Trading | Market data feed reported to be lost. | 2017-10-03 12:15:16 TransAct Trading | Received logon response. | 2017-10-03 12:15:16 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-10-03 12:15:16 TransAct Trading | Server protocol version: 4. Client protocol version: 8 | 2017-10-03 12:15:16 TransAct Trading | Connection error: Device Not Authorized. | 2017-10-03 12:15:16 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-03 12:15:16 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:15:16 DTC Client socket (12) | Initiating close of socket by core. | 2017-10-03 12:15:16 TransAct Trading | Disconnected. | 2017-10-03 12:15:16 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-03 12:15:16 DTC Client socket (12) | Shutdown started. Waiting for graceful close. | 2017-10-03 12:15:16 DTC Client socket (12) | Socket gracefully closed by remote side. | 2017-10-03 12:15:17 DTC Client socket (12) | Closed. | 2017-10-03 12:15:17 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2017-10-03 12:15:21 TransAct Trading | Bridge process is running. | 2017-10-03 12:15:23 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-10-03 12:15:23 DTC Client socket (13) | Creating socket. | 2017-10-03 12:15:23 DTC Client socket (13) | Connecting to IP: 127.0.0.1. | 2017-10-03 12:15:23 TransAct Trading | Connected to server. | 2017-10-03 12:15:23 TransAct Trading | Starting socket receive thread. | 2017-10-03 12:15:23 TransAct Trading | Sending logon request message. | 2017-10-03 12:15:23 |
| [2017-10-03 17:08:06] |
| |
|
This is the relevant message: TransAct Trading | Connection error: Device Not Authorized. | 2017-10-03 12:12:03 You should receive an email from TransAct to allow you to authorize the device. If not, contact your broker for further help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: