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Date/Time: Thu, 16 Jan 2025 00:50:47 +0000



Unable to place order on SC Through TD Ameritrade

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[2017-10-02 15:42:42]
User207026 - Posts: 4
Hello,

I was trying to trade crude oil futures through TD Ameritrade, but SC keeps showing me the same errors no matter what I do : Order Error - TDA order update. Please enter a valid stock symbol. Internal Order ID: 1876. Service Order ID: (none). Symbol: CLX17 | 2017-10-02 11:26:31 *


I've tried to type "/CLX7" into Chart Setting> Trade and Current Quote Symbol, but my trade DOM turned blank and still giving me the same error.
Please let me know what I could do to solve this problem, thank you so much!

Best regards,
Jacky
[2017-10-02 17:31:31]
Sierra Chart Engineering - Posts: 104368
You cannot receive receive market data for or trade futures through TD Ameritrade. This is explained here:
https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php


You will need to use another supported futures trading service:
Supported Data and Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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