Support Board
Date/Time: Wed, 15 Jan 2025 23:51:51 +0000
Serria Chart Application Not running
View Count: 890
| [2017-09-28 13:07:38] |
| User140263 - Posts: 1 |
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Hi, Having the following issue with Serria Chart where clicking on the application icon and the software does not open, just hangs there as if it is loading. No login screen, nothing at all. Program was working fine as of last week. Wondering if anyone has seen this issue before? Thanks, |
| [2017-09-28 17:37:31] |
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No, this is definitely not normal at all. We want you to install Sierra Chart again using the installer: https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe If that does not resolve the problem, then delete the Sierra3.cfg file. Here are instructions: https://www.sierrachart.com/index.php?page=doc/helpdetails39.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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