Support Board
Date/Time: Sun, 24 Nov 2024 02:35:25 +0000
Duplicate chart no net version
View Count: 1690
| [2013-09-06 06:23:51] |
| Outlander - Posts: 91 |
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Hi,Sierra terminates when I try to duplicate a chart? ATcharts version 1021.
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| [2013-09-06 06:56:21] |
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We will check on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-06 06:57:30] |
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Does anyone else see this problem? We ran a test and cannot duplicate it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-06 07:09:43] |
| Outlander - Posts: 91 |
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Hi,I used the spreadsheet for trading. If I use one of the other spreadsheets it seems ok. Reagrds Outlander
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| [2013-09-06 07:26:09] |
| ganz - Posts: 1048 |
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Hello SC Support SC v1021 non-CLR on linux/wine1.7.1 SC just hangs if I chose a chartbook File -> *.cht / recent file list / -> right button -> studies -> add custom study any another way to open a chartbook and add a custom dll works fine ty |
| [2013-09-06 08:41:54] |
| Outlander - Posts: 91 |
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It only works 1 time. Then I try to duplicate the chart a third time Sierra terminates.I then opend a new chart bok and now it works well. The charts I duplicated was 1 min bars and not Renko bars in the old chartbook. Regards Outlander
Date Time Of Last Edit: 2013-09-06 08:50:02
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| [2013-09-06 18:18:52] |
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We will test for the problem described in post 4 and 6. For the issue described in post #5, refer to this section here: http://www.sierrachart.com/index.php?l=doc/helpdetails17.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-06 18:45:50] |
| ganz - Posts: 1048 |
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SC Support The chart was free of a Custom DLL. The Data folder was free of a Custom DLL. I've removed UserContributedStudies.dll and the issue is gone. |
| [2013-09-06 18:51:48] |
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OK we will rebuild the UserContributedStudies file.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-09 12:02:46] |
| ganz - Posts: 1048 |
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Hello SC Support SC just hangs if I chose a chartbook
File -> *.cht / recent file list / -> right button -> studies -> add custom study any another way to open a chartbook and add a custom dll works fine SC v1022 non-CLR FYI: The issue is still there, but ... I can duplicate this issue on Linux/Wine but I can not duplicate it on WInXP. ty |
| [2013-09-09 23:22:29] |
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We have not yet made a new release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-10 00:39:46] |
| GPST10 - Posts: 139 |
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I just checked it worked several times in a row Linux/Ubuntu/Wine |
| [2013-09-10 23:49:09] |
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So far we cannot duplicate any kind of abnormal shutdown when duplicating charts that are using the Spreadsheet study. We tried detaching charts and duplicating them. We also had the Spreadsheet window detached as well. We will have to wait for other reports of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-10 23:50:00
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