Support Board
Date/Time: Wed, 15 Jan 2025 20:04:12 +0000
I have no charts I HAVE PAID $50 3 DAYS AGO Transaction ID 150403.9454799 Dalpay 41.79 Eur
View Count: 1137
| [2017-09-14 13:22:04] |
| User719610 - Posts: 2 |
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Hi My account 4514811 which i bought more usage time on my mastercard $50 a few days ago so i would not lose any trading time ! Would someone please contactme to sort this out. Gary . Date Time Of Last Edit: 2017-09-14 14:39:07
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| [2017-09-14 14:41:53] |
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We activated your account now. Did you want the Standard or Advanced service package? They are explained here: Description of Service Packages and Pricing: Packages Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-14 14:43:12
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| [2017-09-14 14:47:28] |
| User719610 - Posts: 2 |
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Hi Thank you for your assitance i will have the advanced package please and can you charge my credit card monthly for the amount is that possible. Many thanks |
| [2017-09-14 14:58:27] |
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We have set the Advanced package for renewal here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation can you charge my credit card monthly for the amount is that possible. We do not do automatic billing but a reminder to add more credit will be given to you a few days before the renewal.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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