Support Board
Date/Time: Wed, 15 Jan 2025 20:41:59 +0000
Custom Trading Shortcuts
View Count: 2445
| [2017-09-11 16:33:45] |
| knoxville1915 - Posts: 38 |
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Hi, I'm having an issue with custom trading shortcuts. I receive the following error: "Custom trading command is not valid." I'm trying for (Buy limit @ bid + .03) however, I've tried different reference points and offsets and receive the same error. (I know you guys are not taking suggestions, but in the case it is an easy modification, it would be nice to be able to designate quantity in the shortcut.) Thanks, Samir |
| [2017-09-11 18:39:32] |
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There should not be any problem with this at all. Provide a screenshot of the Customize Trading Command window as you have it configured. Here are the instructions to attach a file: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Make sure all of the settings there are properly set. Here is the documentation: Basic Trading and the Trade Window: Custom Trading Keyboard Shortcuts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-09-11 18:47:20] |
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Yes we can see about supporting the quantity as well.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-09-11 18:59:50] |
| knoxville1915 - Posts: 38 |
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I couldn't use the edit > screen images method to capture the dialouge windows so I have attached them here.
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| Attachment Deleted. |
SS2.png| [2017-09-11 19:11:06] |
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There is a serious problem we discovered with this which is causing a configuration settings data corruption and the keyboard shortcut not being properly saved. We are fixing this now. Do not use the Custom Trading Keyboard shortcuts now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-09-11 21:20:59] |
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We are fixing the issue now and we will have a new release out this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-09-11 22:20:25] |
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This issue is now resolved. Update to version 1609. Here are instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-09-11 22:22:33] |
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This issue is now resolved. Update to version 1609. Here are instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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