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Date/Time: Wed, 15 Jan 2025 19:38:29 +0000



Trade and current quote symbol disappears after a while

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[2017-09-07 06:48:25]
phaedonk - Posts: 352
Using fxcm data service for FX trading with IB. So, I'm using the IB symbol in the current quote text box and the fxcm symbol as the main one.

However, the IB symbol disappears randomly after a while. I believe it goes away after some changes in the chart timeframe and chart reloading, but this is mostly a guess.
[2017-09-07 10:29:20]
phaedonk - Posts: 352
OK, found what triggers this. A change of bar period to Daily will delete the Trade and Current Quote symbol.
Can you please fix this? Thanks.
[2017-09-07 16:55:52]
Sierra Chart Engineering - Posts: 104368
This will be solved in the next release. Not sure why this is the case, but this has been the case for a long time now. We see no reason why it should be cleared when changing the chart data type.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-09-07 16:56:13

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