Support Board
Date/Time: Wed, 15 Jan 2025 20:52:46 +0000
chart display becomes faulty when Chart DOM is on and switching between chartbooks
View Count: 881
| [2017-09-06 13:15:31] |
| cross - Posts: 70 |
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Version: 1607 pre-release - create two chartbooks - add one chart to both - turn on chart dom on any - switch between the chartbook - switching back to the one with chart dom on makes the chart shifting left on all mouse move - finally all the chart space becomes empty I hope this helps. |
| [2017-09-06 14:47:21] |
| cross - Posts: 70 |
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Moreover, an Attached Trade Window (on the left side, OCO, etc) also diappears after switching back and forth between chartbooks where the chart has Chart DOM on.
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| [2017-09-06 16:43:27] |
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We will look these over and resolve. There have been changes in this latest prerelease to destroy a chart window when it is not visible.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-09-06 17:04:20] |
| cross - Posts: 70 |
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The cause might be different but using a custom study (dll) which I compiled with FreeDLL set to true for testing resulted in memory accumulation for the SC instance. As far as I can remember this was not the case in the past. However, I did not put too much work into this. I mean the instance did not run long enough to conclude as it seemed that FreeDLL set to false stopped (or slowed?) this. I can test it further tomorrow if needed. Thanks |
| [2017-09-06 17:10:30] |
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We do not need any further information.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-09-11 13:10:04] |
| cross - Posts: 70 |
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[...] destroy a chart window when it is not visible.
Question: If I have an automated trade management study or other auto-trading ACSIL / spreadsheet on a chart which is destroyed when I switch to a different chartbook tab or a full screen chart (in the same chartbook?) then will it STILL trail or trade in the background? Thanks PS: I've just seen the new pre-release but I haven't tried the above Date Time Of Last Edit: 2017-09-11 13:14:22
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| [2017-09-11 16:12:22] |
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The answer to the question is yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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