Support Board
Date/Time: Wed, 15 Jan 2025 17:45:14 +0000
Addd service fee and not getting data
View Count: 909
[2017-09-01 15:37:51] |
User122513 - Posts: 28 |
Hi, I just paid for all the fees but my platform does not have the services working now, what's going on? |
[2017-09-01 15:53:38] |
Sierra Chart Engineering - Posts: 104368 |
We will reactivate the data feed for you now. It was canceled at the end of the month because of an insufficient balance.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-01 15:55:53
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[2017-09-01 15:55:31] |
Sierra Chart Engineering - Posts: 104368 |
We have reactivated the data feed for you. You will start to receive it within the next three minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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