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Date/Time: Wed, 15 Jan 2025 17:45:14 +0000



Addd service fee and not getting data

View Count: 909

[2017-09-01 15:37:51]
User122513 - Posts: 28
Hi,

I just paid for all the fees but my platform does not have the services working now, what's going on?
[2017-09-01 15:53:38]
Sierra Chart Engineering - Posts: 104368
We will reactivate the data feed for you now. It was canceled at the end of the month because of an insufficient balance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-09-01 15:55:53
[2017-09-01 15:55:31]
Sierra Chart Engineering - Posts: 104368
We have reactivated the data feed for you. You will start to receive it within the next three minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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