Support Board
Date/Time: Wed, 15 Jan 2025 15:34:29 +0000
Trouble connecting to Interactive Brokers
View Count: 935
| [2017-08-23 23:17:31] |
| User259724 - Posts: 43 |
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Hello: I am having trouble connecting to Interactive Brokers to benefit for the lower CME exchange fees. Here is the message log: Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-08-23 23:02:10 Socket (43) | Creating socket. | 2017-08-23 23:02:10 Socket (43) | Connecting to IP: 127.0.0.1. | 2017-08-23 23:02:10 Socket (43) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-08-23 23:02:11 * Socket (43) | Initiating close of socket by core. | 2017-08-23 23:02:11 Interactive Brokers | Failed to connect to the data and trade server. | 2017-08-23 23:02:11 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-08-23 23:02:11 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-08-23 23:02:11 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-08-23 23:02:11 Socket (43) | Closed. | 2017-08-23 23:02:11 Interactive Brokers | Disconnected. | 2017-08-23 23:02:11 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-08-23 23:02:11 At the time of connection attempts I had my IB account open and Trader workstation open. Thanks for your help in advance. |
| [2017-08-24 04:54:42] |
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Refer to step 25 here about this: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#IBResolvingConnectionIssue Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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