Support Board
Date/Time: Wed, 15 Jan 2025 15:56:30 +0000
NQU7 - Missing Data
View Count: 633
| [2017-08-23 14:33:03] |
| MsJackson - Posts: 27 |
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On a close and re-open of Sierra, there is a data gap from just before open to current, most noted on NQU7 - OEC. Already "Deleted all data and Download" |
| [2017-08-23 14:35:59] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-23 14:39:31] |
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This problem is now resolved. Follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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